CASY-MSCCN Jobs

Job Description

• One of largest eCommerce companies (headquartered in Seattle, WA) is looking for high-judgment individuals to join us as a Merchant Risk Investigator to evaluate third-party selling accounts.

• Responsibilities include investigating selling accounts with payment or general account issues, communicating via email with merchants, achieving productivity and quality standards for investigations, and participating in special projects to reduce payment-related issues and bad debt.

• You will compile, organize, prepare, and maintain records and reports, use independent judgment in various situations, and plan and prioritize daily assignments.

• You will identify gaps, mitigate risks, establish teamwork, work closely with stakeholders, and maintain excellent relations with stakeholders and merchants.

Hard Skills

• Analytical and problem-solving skills

• Detail-oriented

• Superior written and verbal communication skills

• Knowledge of the Internet and UNIX tools

• Flexibility with working hours, including weekends

Soft Skills

• Excellent performance record

• Extremely organized

• Ability to work in a fast-paced environment

• Ability to manage time effectively and independently

• Passionate commitment to customer-centricity

• Positive team atmosphere

• Cooperative with team members and other departments

Work Site

• This is a FULLY REMOTE position.

  About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.