Job Information

Dignity Health Director of Human Resources in Phoenix, Arizona


Hello humankindness (

Located conveniently in the heart of Phoenix, Arizona, ( St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.

We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute ( , Norton Thoracic Institute ( , Cancer Center at St. Joseph's ( , Ivy Brain Tumor Center ( , and St. Joseph's Level I Trauma Center ( (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.

U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.

St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies ( . Look for us on Facebook ( and follow us on Twitter ( .

For the health of our community ... we are proud to be a tobacco-free campus.


Are you a driven and self-motivated HR Leader looking for your next opportunity?

  • Do you thrive in a results-driven and dynamic atmosphere where your success, collaboration and agility are recognized and highly valued?

  • Are you ready to join an organization offering career advancement opportunities throughout your career journey?

  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an ideal opportunity for you!

Position Summary:

The Director of Human Resource Operations delivers the full range of operational Human Resources activities within the St. Joseph's Hospital and Medical Center facilities, and provides operational and strategic leadership to human resources and executive leaders at the facilities. Additionally, serves as the HR leader for the facilities, developing and ensuring all HR functions and activities enable business success. Flexible and hands on, the Director of Human Resources continually refines the role of Human Resources within the facilities as a dynamic and fully-integrated operational and strategic leader. Reporting to the Market Director of HR, you will be a key member of and thought partner to SJHMC's leadership team and lead a staff of HR professionals.

Principal Duties and Accountabilities:

  • Provides advice, recommendations and coaching to leaders on HR and workforce issues. Leads employee engagement activities, advises leaders on and ensures compliance with HR policies, procedures and practices, and manages day to day employee relations.

  • Provides direction and support to management with interpretation of policies and procedures and collective bargaining agreements. Provides education and advice on proper documentation and/or legal requirements for performance improvement and termination process.

  • Serves as an advocate for the employee, management and the facility and encourages problem resolution through the chain of command. Diagnoses and determines the scope of organizational issues, leveraging service area and system HR resources to deliver effective solutions to drive necessary cultural change and outcomes. Influences operational outcomes that improve efficiency, productivity and reduces cost.

  • Advises management and ensures compliance with laws and regulations pertaining to human resources. Delivers processes and programs that ensure readiness and compliance in a highly regulated healthcare environment.

Functional Competencies:

  • Decision making and critical thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

  • Human Resources Operations: Knowledge of human resources(HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly.

  • HR Legal and Regulatory Environment: Knowledge of federal, state and local laws and ability to advise on laws and regulations affecting HR practices.

  • Human Resources Planning and Development: Knowledge of policies, considerations and processes of human resources (HR) planning and development; ability to plan and develop an organization's HR operations in order to increase individual and organizational effectiveness.

  • Employee Relations: Knowledge of the rights and obligations in the employee and employer relationship and ability to adhere to legal requirements when handling employee negotiations.

  • HR Policies, standards and procedures: Knowledge of human resource function and ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management.

  • Workforce Analytics: Knowledge of human resources (HR) and workforce issues and trends; ability to analyze workforce data, information and metrics and apply the results to support business decisions.

  • Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.


Minimum Qualifications:


  • Bachelor's degree or Master's degree, or a combination of education and/or additional job related experience in lieu of the degree.


  • Minimum of five (5) years of progressive leadership experience in Human Resources is required.

Preferred skills and experience:

  • HR experience in a large healthcare system is helpful.

  • PHR or SPHR.

  • Working knowledge of federal and state labor and employment laws, FMLA, HIPPA, ADA, COBRA and Affirmative Action Programs.

  • Strong interpersona and influencing skills, including excellent verbal and written communication skills.

  • Success making compelling presentations to various audiences including executive leadership.

  • Strategic acumen with experience building and maintaining a healthy culture.

  • Desire to become involved in community activities and relations.

We offer the following benefits to support you and your family:

  • Medical/Dental/Vision Insurance (no premium option for employee benefits)

  • Flexible spending accounts

  • Matching 403(b) retirement program

  • Fully Funded Pension Plan

  • Paid Time Off (PTO)

  • Tuition Reimbursement

  • Mental Health Benefit

  • Employee Life Insurance

  • Eligible for incentive pay based on company performance

  • Relocation assistance if applicable

  • Dignity Health now offers an Education Benefit program for benefit-eligible employees in Arizona. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Advanced Practice Providers and Faculty Physicians can receive up to $90,000 if full-time and hired within a year of completing their residency or fellowship. Part-time providers can receive up to $45,000. Join our team at Dignity Health to take advantage of this amazing opportunity!


Pay Range

$49.20 - $71.34 /hour

We are an equal opportunity/affirmative action employer.