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Job Description

Insight Global is looking for a Customer Success Manager to join a growing company in Phoenix, Arizona. This individual will play a pivotal role in managing and expanding our customer base while ensuring the satisfaction of existing customer. This individual will serve as the primary advocate for our customers, building and maintaining strong relationships while ensuring their needs are met. This position requires a strategic thinker with strong business acumen, exceptional communication skills, and a passion for delivering exceptional customer experiences. Responsibilities may include:

* Identify and pursue business opportunities to grow our existing customer base.

* Lead and manage the internal account management process, providing direction and support.

* Serve as the primary point of contact for cross-functional department heads, fostering effective communication and collaboration in support of our customers.

* Collaborate with Customer Operations to ensure orders and communications meet or exceed customer expectations.

*This role will convert at a salary range of $75,000 to $100,000.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Bachelors Degree

2-3 Years of experience as an Account Executive or Customer Success Manager

Strong Communication & Detail Orientation

High level of adaptability and resilience

Proficiency in Microsoft Office Suite and CRM software Experience in the Cosmetics Industry null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.