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Aston Carter $20/Hour - Customer Service Rep 5 - Start 2/28 in Phoenix, Arizona

If interested in applying contact me directly at: 623-259-2785 or nvivola@astoncarter.com

Description:

• Wells Fargo is seeking seasoned customer service representative to support their premier customer for 3rd party credit card inquiries or complaints. Duties may include: resolving complex inquiries and complaints from internal and external customers and upon escalation; processing complex transactions on-line; performing extensive research to resolve the complex customer problem; and cross-selling or referring new services.

• Receiving a large volume of inbound calls -Call could include: inquiries about remaining balance on account, questions about their invoice, defaulting payment on account for a month if eligible, etc -Need to have the ability to talk and type at the same time during a live call

Skills:

Customer support, Help desk, Help desk support, Customer service, Call center, Inbound call, Data entry, Microsoft office, Retail, Banking

Top Skills Details:

Customer support, Help desk, Help desk support

Additional Skills & Qualifications:

Top Skills:

• Customer Service experience – 2+ years in any industry

o Call center strongly preferred but not needed

• Ability to work independently

• Reliability is huge!

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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