Job Information

IBM Japanese Speaking Onboard Success Coordinator (OSC) in Petaling Jaya, Malaysia


Ready to build IBM's workforce? As a Recruitment Professional, you serve an integral role as the main point of contact for both candidates and hiring managers, guiding them through the full recruiting lifecycle. Work with a team using the most innovative approaches to attraction, sourcing, selection, interviewing, offering, and closing. This is an opportunity to shape IBM's future. Start your journey now!

Your Role and Responsibilities

You will be part of the IBM Global Talent Acquisition team and work with Talent Acquisition professionals, HR stakeholders, candidates, and hiring managers. You will be processing transactions, and provide support to all-round talent acquisition activities for IBM Japan and it's subsidiaries as below.

Job Description:

Our Onboarding team is focused on delivering a signature experience for our new hires. Onboard Success Coordinator (OSC) will be responsible for the administration of the end to end process and activities to ensure new hire have a smooth onboarding experience while staying compliance to all control guidelines.

The role of onboarding is integral for preparing the new hire for their IBM career and ensure that everything is ready for their arrival at IBM on day 1. The goal is to provide candidates with an impactful experience from offer acceptance onwards. Our OSC play a significant part to ensure all provisioning are ready for new hires and onboarding documents are collected timely according to process guideline. This role will be reporting to the Regional Onboarding Leader and will be part of IBM's Global Onboarding team.

What you'll do:

This position will support the HR team in building the best onboarding experience for every new joiners at IBM. The role requires one to be a meticulous, get-things-done professional who can think strategically, adapt quickly, and rapidly earn credibility and trust with all levels of the organization.

  • Coordinating requests and delivery of all provisioning items for new hires

  • Responsible for appropriate follow-up of each required element in the onboarding process within time frames established.

  • Handle communications and inquiries from new hires where applicable.

  • Audit and review all new hire documents as per the statutory and company requirements

  • Ensure employee data collected at onboarding stage reaches HR system(s) in a timely manner.

Required Technical and Professional Expertise

  • Fresh graduates to 1 year previous working experience in Human Resource or any other fields, ideally in an international company.

  • Have proficiency in English and Japanese. Japanese Native, JLPT Level 1 or Level 2. Must be able to read, write and speak in Japanese at working level.

  • Graduated from a Japan university for non-native speakers. Local candidates with Japanese proficiency are encouraged to apply.

  • Microsoft Office (Word, Excel, PowerPoint, Access etc. Having knowledge to create Macro / automation will be added advantage)

  • Orientation on detail & Precision.

  • Ability to work in fast pace environment and adapt to different time zones.

Preferred Technical and Professional Expertise

  • Staying in Japan or having working experience in Japan.

  • Shared services experience.

  • Microsoft Office (Word, Excel, PowerPoint, Access etc. Having knowledge to create Macro / automation will be added advantage)

About Business UnitIBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

Your Life @ IBMWhat matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.