Accenture Client Account Associate Manager in Perth, Australia
The Client Account HR Lead provides client centric HR leadership to our largest and most complex client
account teams and acquisitions. The CAHRL partners with global account leadership and is a member of the leadership
team working to understand client account goals, setting overall HR strategy and collaborating across the
HR organization to evaluate business needs and deliver HR solutions.
They coach and advise account/engagement leads and employees when needed in people matters and
coordinate and deliver HR activities across the account, within and outside of the Market/Market Unit.
Ownership of key HR/people initiatives and processes
Drive Account wide engagement programs working to understand/sustain/improve employee engagement and maximize retention
Facilitate annual performance achievement activities for account
Act as HR Coach for account performance achievement talent discussions
Provide oversight of all major HR processes from a client perspective
Act as liaison with appropriate Market/Global Services and MU HR leadership and other HR teams
Provide performance support and coaching at the worksite
Work with HR Business Partners to evaluate account needs and propose HR solutions
Input to communications and meetings, including content development
Reporting and analytics on HR/people metrics
Act as Culture Coach for the Account
Advisory and Coaching- Work with CAHRL to:
Advise client account leadership of the HR aspects of key business strategies, issues and decisions and potential problem areas
Coach and advise account engagement leads and employees (when necessary) in people matters relevant to the environment
Advise Account leadership of career development activities
Effectively coach/counsel others
People Initiatives & Team building
Responsible for coordinating all people program efforts, optimizing employee engagement and work experience, across the account
Facilitate team work and process integration across the team
Contribute to a positive work environment and promote teamwork
Determine appropriate HR team model to maximize HR support in context of overall account needs
Lead/participate in setting account-wide Human Capital Strategy and people initiatives
Bachelor degree or equivalent with a focus in HR Management
Minimum 3-5 years Human Resources generalist experience or business role providing
Deep insight into HR related matters.
Skills & Work Experience
Minimum of 3-5 years HR service delivery management experience
Demonstrated experience delivering competitive industry best practice HR
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Sara Francis is the Recruiter managing this role. As the team experience high volumes of applications, we appreciate your patience to allow for a fair and timely process.
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