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Caterpillar, Inc. Condition Monitoring Advisor in Peoria, Illinois

Career Area:

Marketing / Sales / Product Support

Job Description:

Your Work Shapes the World

Whether it be groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce, Caterpillar could not effectively meet our customer’s needs. Join us.

Job Description

Condition Monitoring Advisors (CMAs) will monitor the elements of fluid analysis, equipment inspections, electronic data, repair history, and site conditions to provide relevant recommendations as indicated by the data. These recommendations will improve customer loyalty, increase enterprise market share, and grow parts and service sales while reducing the customer's costs through equipment management efficiency.

Job Duties

  • Aggregates and correlates data inputs for the five elements of condition monitoring.

  • Functions as a subject matter expert for the five elements of condition monitoring.

  • Uses enabling software tools & systems to prioritize and analyze condition monitoring data inputs.

  • Provides equipment recommendations to Caterpillar dealers and customers.

  • Extracts, or is provided data from the appropriate business systems including customer, dealer, and contractor sources.

  • Prepares standard reports of recommendations for customers and their Caterpillar dealers.

  • Facilitates ongoing key performance indicator (KPI) review meetings with customers, Caterpillar dealers, and other stakeholders as required.

  • Builds collaborative relationships across the enterprise.

  • Fosters a team environment and works with diverse groups of customers and business partners.

  • Demonstrates initiative and the ability to resolve issues either individually or through appropriate team collaboration.

  • Provides Condition Monitoring Services for up to 350 assets or more as business needs require.

Basic qualifications

Bachelor’s degree in a technical discipline OR equivalent experience.

8-10 years of experience in mining product support and/or engineering fields.

Top Candidate will also have

Experience working with multiple Caterpillar Product Groups.

Direct customer-facing experience.

Previous experience with Caterpillar systems including ECA, SIS, Cat SOS, and Cat Inspect.

Previous experience analyzing Product Link and VIMS data.

Working knowledge of engines, power train, hydraulic systems, and reliability centered maintenance / PM planning.

Additional Information

The location for this position is Tucson AZ or Peoria, IL.

Relocation is not offered for this position.

This position may require 25% travel.

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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