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Aston Carter Collections Rep, Law Firm in Pasadena, Maryland

Description:

Collection Representative Duties:

  • To help consumers pay their delinquent accounts in a professional and ethical manner.

• Communicate with debtors by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts

• Provide thorough, efficient, and accurate account updates on computer files for each call made or received

• Demonstrate effective skip tracing techniques by locating debtor contact information

• Counsel delinquent account debtors to assist in finding funds to meet debt obligations

• Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations that regulate the collection industry

• Provide feedback to management concerning possible problems or areas of improvement

• Make recommendations to implement improved processes

• Perform other duties as assigned by management

Skills:

legal, data entry, law, customer service, administrative, file clerk, office clerk, collections, order management, copying

Top Skills Details:

legal, data entry, law, customer service, administrative, file clerk, office clerk, collections, order management, copying

Additional Skills & Qualifications:

• Basic computer skills.

• Ability to maintain the highest level of confidentiality

• Excellent interpersonal, written, and oral communication skills

• Ability to work in a team fostered environment

About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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