Job Information

Aston Carter Sales Support Representative in Palatine, Illinois

Employee Value Proposition (EVP)

  • Less than 50 people in the office. Small office environment. There are lots of room for growth and space.

  • Paid Vacation, Sick and Holidays • 401k plan – w/ matching

  • 100% Health, Vision, and Dental coverage once permanent

  • 50% of Health, Vision and Dental coverage for any dependents once permanent

Job Description:

  • Answers incoming calls and emails in a professional and effective manner (15-20 inbound calls)

  • Entering orders promptly and accurately – this may include special or large volume projects (15-20 orders a day. 1 line item to 70 line items)

  • Email - inbound emails would be between 30-40 a day

  • Assisting with Architecture products, over 6,000 skew numbers

  • Managing backorders by proactively following up with relevant parties with updated lead time information

  • Developing a strong understanding of their products and able to assist customers with product selection and basic trouble shooting

  • Providing pricing and availability to customers, including quotes that require adherence to their Quality Management System (QMS ) procedures

Work Environment

  • In office 5 days a week

  • Monday - Friday

  • 7:00am - 4:00pm

  • Lunch Break: 1 hour

Additional Skills & Qualifications:

Must Haves:

  • 1 year of professional office experience or recent graduates!!

Pay Rate Max

$21.00 hr.

Experience Level:

Intermediate Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email ( for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.