Job Information

Great American Insurance Co. Senior Medical Only Claims Representative in Orlando, Florida

When is the last time you felt like you made a difference to your employer and in the job you do? Been awhile? Never? Our employees at Strategic Comp DO make a difference and feel appreciated for it. In fact we received 98% rating for overall job satisfaction from the participants in our last employee survey, making it no surprise that our employee turnover is less than 3%. This clearly indicates the passion and energy our staff has for our company and for the job they do . . . and they never want to work anywhere else!

A big reason for these successes is due to our careful matching of the right job with the right person. Currently we have an opening for a work-from-home Senior Medical Only Claims Representative in your territory. Are you organized with good time management skills? Are you able to multi-task while remaining calm, focused, and able to prioritize? Does this sound like you? If so, this might be the right job for you.

Here’s who we are. Strategic Comp is part of Great American Insurance Group, which was established in 1872. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses, and in the sale of annuities. The members of the Great American Insurance Group are subsidiaries of American Financial Group, Inc. AFG’s common stock is listed and traded on the New York Stock Exchange (“NYSE”) and NASDAQ under the symbol “AFG”.

Here’s what we do. We insure workers’ compensation coverage for large companies, using our deductible program. Our service in claims and loss control is second to none. We’ve found that a large majority of our customers feel the way our employees do. Our renewal retention is 90+%, meaning our customers don’t want to leave us either!

Here’s what you would be doing if hired for the Senior Medical Only Claims Representative position. Your role would be to investigate and manage all aspects of a med only claim, maintaining phone/written contact with all necessary parties. You would verify coverage, investigate, manage, and resolve medical only claims promptly and accurately. You would have the authority to approve or deny payment of medical invoices, and determine case reserves, with up to $10,000 in reserve approval authority. You will be required to handle Florida medical only claims and may be asked to adjust lost time claims as needed.

Required Education, Experience and Skills:

  • A high school diploma is required

  • At least 5 years experience handling Florida medical only claims is required

  • Experience adjusting lost time claims

  • Excellent communication skills required, in both written and verbal form

  • Must be able to work with accuracy and speed with a variety of internal and external contacts

  • Must have experience and skills in the use of computers and software programs as these are used extensively in this position

  • Must be self-motivated as this is a work-from-home position

  • Must be a Florida resident

Application Instructions:

Please select "Apply for this job online" to upload the following items in one document:

  • Your resume

  • A cover letter telling us why you feel that you are a good match for this position.

ID: 27312

External Company URL:

Remote Work: Full-time