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4 Corner Resources Customer Service Representative in Orlando, Florida

Job Code: #4225

Title: Customer Service Representative

Date Posted: 07/17/2019

Job Type: Contract

Job Location:

Orlando

FL

Job Description:

4 Corner Resources is looking for experienced Customer Service Representatives in the Orlando area for an opportunity to start working with one of our awesome enterprise clients!

Description:

  • This position serves as the primary contact for all customers and members.

  • Responsibilities include answering incoming calls, facilitating sophisticated product knowledge options involving, but not limited to, booking of multiple sites and partner products.

  • Additionally this position will be making outbound calls to new members, pre-arrivals, member dues, and other ad-hoc outbound calls.

  • Will be responsible for call handling related to ownership, Global Access membership, maintenance fees, mortgage, reservations exchange, etc. (The outbound call portion should be constituting less than 10% of the overall job.)

Basic Qualifications:

  • Excellent interpersonal skills - great communication

  • Previous experience in customer service

  • Ability to handle multiple tasks and balance priorities while remaining detail oriented

  • Must demonstrate a commitment to customer service

  • Must exhibit keyboard proficiency

  • Flexibility to work evenings and weekends

Education:

  • High school diploma or GED equivalent or an equivalent combination of training, education and experience.

Preferred Qualifications:

  • Previous reservation and customer service experience in a call center or resort/hospitality environment.

  • Bilingual speaking Spanish or Portuguese is a plus

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