4 Corner Resources Customer Service Representative in Orlando, Florida
Job Code: #4225
Title: Customer Service Representative
Date Posted: 07/17/2019
Job Type: Contract
4 Corner Resources is looking for experienced Customer Service Representatives in the Orlando area for an opportunity to start working with one of our awesome enterprise clients!
This position serves as the primary contact for all customers and members.
Responsibilities include answering incoming calls, facilitating sophisticated product knowledge options involving, but not limited to, booking of multiple sites and partner products.
Additionally this position will be making outbound calls to new members, pre-arrivals, member dues, and other ad-hoc outbound calls.
Will be responsible for call handling related to ownership, Global Access membership, maintenance fees, mortgage, reservations exchange, etc. (The outbound call portion should be constituting less than 10% of the overall job.)
Excellent interpersonal skills - great communication
Previous experience in customer service
Ability to handle multiple tasks and balance priorities while remaining detail oriented
Must demonstrate a commitment to customer service
Must exhibit keyboard proficiency
Flexibility to work evenings and weekends
- High school diploma or GED equivalent or an equivalent combination of training, education and experience.
Previous reservation and customer service experience in a call center or resort/hospitality environment.
Bilingual speaking Spanish or Portuguese is a plus