Job Information

FirstEnergy Regulatory Program Technician - Morristown, NJ in NJ, United States

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is for two (2) open positions with Jersey Central Power & Light, a subsidiary of FirstEnergy Corp. [JCPL]

The Regulatory Program Technician performs regulatory reporting and inspection work for the Distribution function of the Company.

These positions can be sited at any FirstEnergy location in northern New Jersey.

Responsibilities include:

  • Demonstrating and directing a solid commitment to all aspects of safety.

  • Planning and scheduling Electrical Service and Safety Standards (ESSS) inspection activities annually; develop, plan, coordinate, and conduct annual ESSS process training for all groups of inspectors.

  • Initiating follow up work for repairs needed in SAP (DX notifications) and release to customer request work scheduling (CREWS).

  • Entering M3 repairs completed during ESSS inspections on the SAP order number.

  • Working with the Line Shops on repair work requests. Track and monitor all repairs for each line shop.

  • Utilizing geographical information system (GIS)/Gatekeeper Distribution Line Inspections (DLI) software reports to review progress of inspections by site and units for ESSS automated inspections performed with MDT/TOUGHBOOK tool.

  • Providing monthly/annual reporting to the Operating Company Management and Corporate Regulatory Group on the ESSS Program.

  • Participating in Public Utilities Commission (PUC) desk audits of the ESSS Inspection Programs.

  • Coordinating ESSS Inspection Program audits performed by the Corporate Internal Auditing Group or Corporate Operations Services Groups.

  • Following up on concerns and issues discovered during ESSS activities. Providing support to Line Supervisors and Planners with ESSS responsibilities to help ensure that all Operating Company, Corporate Regulatory, and PUC requirements are met.

  • Assisting in the creation of processes (flow charting) and supporting documentation (manuals and charts).

  • Creating new processes to integrate ESSS inspection/repair activities with other on-going Operating Company activities as necessary.

  • Updating recloser records and addressing missing/incorrect information in SAP and GIS following ESSS inspections.

  • Retaining all ESSS inspection records and documentation for durations as specified by the PUC.

  • Following up with Mapping and Records group on any required GIS changes resulting from ESSS inspection activities.

  • Preparing regulatory commitment report and monthly/quarterly reports for PUC.

  • Creating data for contractors to use when inspecting poles, audit contractor reports and update records as required.

  • Performing regulated PUC-driven ESSS circuit inspections.

  • Conducting underground facility mark-out audits

  • Performing circuit inspections and patrols for maintenance programs, condition work, proposed projects, and AEC/regulatory required projects.

  • Assisting during emergencies and storm-related activities and travel to various off-site locations as well as FirstEnergy office locations, training facilities and customer sites, when requested.


  • Bachelor's degree in Engineering Technology or related discipline and 0 to 4 years related work experience are required.

  • OR high school diploma or equivalent and minimum 2 to 5 years related work experience are required. Related work experience includes knowledge of planning/scheduling of work, construction and maintenance practices, procedures, work methods, materials, equipment and tools which would be used to determine the resources necessary to perform construction and maintenance work activities.

  • Develops knowledge of National Electric Safety Code (NESC) and National Electric Code (NEC), and Customer Guide for Electric Services (CGES).

  • Understands the Company’s Accident Prevention Handbook and Manual of Operations and its practical application in the workplace.

  • Self-motivated and able to balance competing priorities.

  • Provides quality customer service, both internally and externally.

  • Possesses solid verbal and written communication skills.

  • Experienced with PC software applications including Microsoft Office (Word, Excel, Access, PowerPoint, etc.), Outlook, SAP, GIS, CREWS, and database query tools.

  • Access to a personal vehicle to commute to various facilities and locations as required, and possesses a valid driver’s license.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team