Job Information

Samsung Electronics America N1 - Senior Manager, PM - Customer Account Team in New York

Position Summary

The Project Manager is responsible for partnering with engineers and field employees tasked with the deployment and implementation of Samsung Network technology in collaboration with major national wireless carriers. This person will also create and continue relationships with SEA engineering groups, sales, and field testing personnel in order to drive product development and adhere to the launch schedule.

Role and Responsibilities

Specific responsibilities include:

  • Manage, administer and organize wireless network projects in cooperation with and under the direction of Management or a Program Manager

  • Plan, budget, oversee, schedule, track, and document all aspects of assigned project(s)

  • Establish project scope and customize project plans

  • Coordinate project schedules across cross-functional teams to support installation and integration objectives

  • Work closely with upper management to ensure the scope of each project is on schedule

  • Monitor project progress, identify issues in advance, and initiate appropriate escalations

  • Identify and determine scope of work related to 3rd party needs

  • Interact and communicate with all stakeholders from different lanes of business

  • Perform updates with executive leadership and escalate any issues that will impact cost, schedule or budget

  • Development of the project teams to implement projects for internal and external customers of the Networks Group

  • Develop and manage customer requirements for individual projects

  • Developing strategic working relationships and coordinating with internal groups (HQ, Systems, RF, Core, RAN, Testing, Training, Documentation, Sales & Marketing, Deployment, etc.) on critical tasks and activities to meet and/or exceed customer expectations

  • Customer (both internal and external) communications and development

  • Management of deployment, implementation and testing of Samsung 4G/5G Infrastructure Equipment and new products in labs and at customer specified locations

  • Management of documentation and training activities for external customers

Skills and Qualifications

Background & Competencies Required:

  • Bachelor’s degree or Master’s degree or equivalent work experience (PMP certification desired) with 12+ years of PM experience

  • 5+ years of industry experience

  • Strong scheduling and analysis skills

  • Good analytical skills to compile information into useful reports and presentations

  • This position requires excellent oral and written communication skills

  • Must proficient in the areas of Microsoft Standard Office Suite (Excel Expertise)

Skills / Attributes:

  • Positive attitude and persistence are key to success in this role

  • Ability to manage and bring together a team from multiple groups to achieve goals and meet/exceed customer expectations

  • Capability to work with minimum supervision required - highly motivated and self-driven

  • Plan, organize, and prioritize multiple assignments to meet tight schedule - very detailed, goal driven, and achievement oriented

  • Ability to work with and manage expectations from external and internal customers

  • Comfortable with making quick/key decisions and then taking responsibility to push them forward

  • Ability to clearly communicate status and critical issues in a short and concise format

  • Excellent skills in Microsoft and other Project Management Tools

  • Excellent skills in oral and written communications

  • Able to critically evaluate and question data

  • Ability to think and move quickly with limited information

  • Bi-monthly domestic travel and annual international travel

  • Comfortable with a highly dynamic and changing work environment

  • Competitive, strong desire to “win”

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