Job Information

The Mount Sinai Health System Medical Assistant/Patient Service Representative in New York, New York

Medical Assistant/Patient Service Representative- Beth Israel Medical Group- Full Time - Days

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

Responsible for effectively and efficiently providing patient procedures as ordered by the physician under the guidance of licensed medical staff (LPN, RN, NP or MD). Provides clerical support necessary for efficient and effective functioning of the office.

Duties and Responsibilities:

  1. Assures that the delivery of patient care is consistent with the philosophy of Beth Israel Medical Group

  2. Performs EKGs, PFTs, audiometry, and lab testings as ordered by the physician

  3. Admits patient to the exam room and takes vital signs, height and weight, medical history, medication history and allergy history

  4. Performs quality controls

  5. Ensures that the patient referrals are completed and forwarded appropriately

  6. Documents appropriately any treatment, telephone contact, lab accession log, and daily checks.

  7. Adheres to universal precautions and OSHA Regulations

  8. Maintains examination rooms and medical areas in a clean and orderly fashion

  9. Stocks examination room with supplies

  10. Checks supplies from vendors against packing slips as assigned

  11. Ensures that patients and visitors are greeted promptly and courteously

  12. Registers and transacts patients promptly and accurately using current computer system

  13. Updates pertinent patient information, including medical insurance coverage and eligibility

  14. Ensures that all patients’ names appear on daily ledger sheets

  15. Schedules patient appointments

  16. Retrieves and files medical reports/lab results

  17. Maintains the patient waiting room and front desk area

  18. Processes HMO referrals as requested by Physician, Practice Management, and patients

  19. Communicates to Physician all patient emergencies

  20. Takes messages to ensure follow-up on all calls

  21. Files and maintains file units

  22. Balances ledger sheets and accounts for all monies received

  23. Has accountability for all aspects of the cash box and the contents within

  24. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed

  25. Provides information to other departments as requested

  26. Provides assistance with uncovered shifts

  27. Confirms appointments

  28. Calls insurance companies to verify coverage and eligibility

  29. Forwards to specialty offices all information pertinent to scheduled appointments; i.e., labs, referrals, ex-rays, etc.


CMA or RMA Certification required

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

  • Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential

  • Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination

  • Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers

  • We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside ( Formerly St Luke’s), and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.

EOE Minorities/Women/Disabled/Veterans


The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $24.17 - $24.67 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.