New York Times Community Manager in New York, New York

Job Description

Job Posting: Community Manager

The Community team is looking for a community manager (senior news assistant) to assist in the day-to-day operations of the desk.

The Times’s Community team, which is part of the Reader Center, is responsible for managing and moderating all comments on at . Our readers use our on-site comments to discuss and debate the big stories of the day, as well as to share personal reflections on how the news affects them.

Comments enable our readers to develop deep relationships with each other and allow them to connect directly with our journalists and share praise, questions and concerns. They also give our journalists an opportunity to see how their work is perceived and to contextualize our editorial processes.

The ideal candidate will have experience working with online communities, either as a manager or participant, and a respect for the contributions of readers. He or she will assist the community editor.

Key responsibilities:

  • Maintain high-quality user experience

  • Help coordinate our team of moderators

  • Moderate comments

  • Assist newsroom staff with use of moderation software and interaction with readers

  • Collaborate with colleagues on the wider Reader Center and Audience teams


  • Excellent news judgement and strong sense of journalistic ethics

  • Strong attention to detail

  • Able to multitask in a fast-moving environment

  • Willingness to work weekends and flexible hours

If you’re interested in this Guild position, please apply in Workday. This job posting will be up for one week.

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.

Help shape the future of The New York Times

This is an important moment to work at The Times. Across the organization, we're taking advantage of the changing media landscape to pioneer a new era of journalism. With high-quality, original reporting at our core, we’re thinking more creatively about our reader relationships and how to deliver new and relevant offerings and experiences. We’re telling stories differently and playing with emerging formats like 360 video and VR. And we’re building a diverse and collaborative culture that can keep up with the rigors of the modern-day news cycle.

Home to world-class talent

To create journalism and supporting products that stand apart, we must recruit the finest talent in the world. Journalists, data designers, videographers, agile marketers, art directors, and many others, we’re looking for people at all stages of their careers to bring different perspectives and practices to our teams. Together, we can make our journalism more insightful, meaningful and essential to the daily lives and understanding of people around the world.

Employee-driven benefits

If you see a job opening here that might be a good fit for you, we encourage you to apply. We offer a comprehensive and competitive benefits package that includes medical, dental and vision plans for employees and their families, health and wellness programs, a 401(k) plan, tuition reimbursement, paid vacation, paid parental leave and much more.

If you are an active employee at The New York Times or any affiliates, please do not apply here. Go to the Career Worklet on your Workday home page and View "Find Internal Jobs". Thank you!