Job Information

Breaking Ground Case Manager, Connect to Care PFNYC in New York, New York

Case Manager, Connect to Care PFNYC

S2H Manhattan, 15 East 27th Street, New York, New York, United States of America

Req #2555

Monday, June 10, 2024

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Connect to Care is a suite of programs that bring Breaking Ground’s approach to street outreach into privately managed spaces and discrete geographic areas. Through contracts with corporate partners and consortiums, Connect to Care works to discover people experiencing homelessness who have fallen through cracks in the system and get them connected to vital services and housing opportunities. Our approach treats people with dignity while helping them get on the path to stability.

Reporting to the Social Services Supervisor , the Case Manager , C onnect to C are PFNYC provide s outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

This position has a 35-hour work week.


  • Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance , and other services necessary to support the client in achieving housing and recovery goals

  • Conduct psychosocial evaluations

  • Connect clients to psychiatric services

  • Connect clients to medical treatment and substance use treatment facilities when applicable

  • Obtain identification, public benefits , and other applicable income sources for clients

  • Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans

  • Prepare all documentation for housing applications

  • Assist and counsel clients in the process of obtaining permanent housing

  • Maintain record keeping in compliance with agency standards as well as those of City and State agencies

  • Intervene in crisis situations

  • Escort clients to appointments when needed

  • Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures

    Performs other related duties as assigned


  • Bachelor’s Degree or equivalent work experience

  • Two years of experi ence working with homeless adults and substance abuse issues preferred

  • Experience with harm reduction and motivational interviewing techniques strongly preferred

  • Valid NY or NJ driver’s license with a good driving record, as defined by Breaking Ground is preferred

  • Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs

  • Excellent writing and communication skills

  • Bilingual Spanish/English is preferred


Other details

  • Pay Type Hourly

  • Min Hiring Rate $24.73

  • Max Hiring Rate $24.73

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  • S2H Manhattan, 15 East 27th Street, New York, New York, United States of America