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VMware EUC Business Operations Manager - Opportunity for Working Remotely in New Orleans, Louisiana

Business Summary:

VMware is a global leader in cloud infrastructure and business mobility. VMware accelerates customers’ digital transformation journey by enabling enterprises to master a software-defined approach to business and IT. With VMware solutions, organizations are building extraordinary experiences by mobilizing everything. Our customers are responding faster to opportunities with modern data and apps hosted across hybrid clouds, and safeguarding customer trust with a defense-in-depth approach to cybersecurity.

At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Do you dare to do the stuff you’ve always dreamed about? Dare to explore at https://careers.vmware.com .

Job Role and Responsibilities:

We are searching for a talented, dynamic, hands-on EUC Business Manager to be part of an existing fast-moving team in multiple US office/remote locations.

In End User Computing (EUC) at VMware, we are in the business of helping customers bring Business Mobility to reality: transforming their high-demand applications, building and leading the next-generation desktop, and helping industries shift core business processes and operations to make things happen only possible in today's mobile environment. With over 60,000 customers around the globe, our EUC team is helping companies deliver work at the speed of life and our technologies are leading what's happening next for users across the enterprise.

You will work closely with teams across all of EUC, including Sales, DMT, Product Marketing, Product Management, Finance and the Back-Office teams. The EUC Business Operations Manager will play a critical role in helping EUC hit our ARR targets and in supporting our shift to SaaS. In this role, you will have the opportunity to drive improvements in our internal processes as well as influence our go-forward SaaS transformation.

Responsibilities include, but are not limited to:

  • Work with sales, finance, and DMT to support EUC GTM

  • Provide discounting guidelines to field to facilitate pricing

  • Define solutions and create enablement to reduce friction in sales process

  • Support operational challenges as they relate to our current systems

  • Identify and drive improvements in gaps with VMware products and processes that impact our customers

  • Support transition of the business from On Premise-to-SaaS

  • EUC Back Office

  • Work with appropriate stakeholders (sales, operations, product marketing, finance) to define rules and process for selling EUC offers

  • Align with key stakeholders (sales, operations, finance, PMM) to build prioritized roadmap and drive implementation of appropriate initiatives across GEM and external (SDP, CSP, SAP) systems

  • Other projects, as required, in support of the Business Operations function and broaden your experience and enable personal development within a SaaS business

Required Skills:

  • 6+ years of experience in Software

  • Strong knowledge and experience of SaaS and Subscription businesses and the key elements required for transformation

  • Detail-oriented analytical thinker

  • High level of accountability and integrity

  • Ability to think creatively, take ownership of tasks, and adapt to changing business requirements with a “fix it” attitude

  • Experience with reports and analytics using tools like Excel and Tableau

  • Strong interpersonal skills, including good communication with the ability to articulate ideas in a precise and concise manner

  • Motivated self-learner with the passion and follow through to acquire new skills

Category : Marketing

Subcategory: Product Dev Marketing

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2021-06-10

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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