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Louisiana Department of State Civil Service UNIVERSITY RECORDS ANALYST COORDINATOR in Natchitoches, Louisiana

UNIVERSITY RECORDS ANALYST COORDINATOR

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UNIVERSITY RECORDS ANALYST COORDINATOR

Salary

$31,824.00 Annually

Location

Natchitoches, LA

Job Type

Unclassified

Job Number

999935

Department

Northwestern State University

Opening Date

06/10/2024

  • Description

  • Benefits

Supplemental Information

Northwestern State University seeks qualified applicants for the position of University Records Analyst Coordinator.

To Apply:Qualified applicants should send a letter of application, resume, copies of

transcripts, and complete contact information {name, address, telephone number, email

address) for three (3) professional references to:apply@nsula.edu.

Northwestern State University is a State as a Model Employer (SAME) agency.

The successful candidate will be subject to a background check, as a condition of employment.

NOTICE OF NON-DISCRIMINATION (FULL DISCLOSURE)

It has been, and will continue to be, the policy of Northwestern State University to be an equal opportunity employer. All employment decisions are based on job related standards and must comply with the principles of equal employment opportunity.

In keeping with this policy, the University will continue to recruit, hire, train, and promote into all job levels the most qualified persons without regard to race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, veteran status, or retirement status. All personnel actions, such as compensation, benefits, transfers, layoffs, training, and education are administered without regard to race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, veteran status, or retirement status.

The University is committed to equal opportunity for student success by providing access to educational programs, tuition assistance, and social and recreational activities for all students without regard to race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, veteran status, or retirement status.

Additionally, the University provides equal access to the Boy Scouts of America and other designated youth groups.

Student complaints or inquiries related to Title IX should be directed to the Director of Student Advocacy and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union or email obannonj@nsula.edu . Employee Title IX issues should be directed to the Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111 Caspari Hall or email ramirezv@nsula.edu .

In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and notified that the ADA Coordinator for Northwestern State Universityfor facilitiesis the Director of University Affairs, Jennifer Kelly (318-357-4300), located in New Fine Arts, 104 Central Avenue, Ste. 102 or email andersonje@nsula.edu . Forstudentacademic services, contact the Director of Access and Disability Support, Taylor Camidge (318-357-5460) located in Room 108-C Watson Memorial Library or email camidget@nsula.edu . Forfaculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111 Caspari Hall or email ramirezv@nsula.edu .

*Inquiries regarding employment application status should be emailed to

apply@nsula.edu.

Minimum Qualifications

  • Experience with student academic services in a University Registrar's Office setting preferred.

  • Working knowledge of University academic policies, Registrar's Office procedures, and the Banner 9 Student modules preferred.

  • Excellent communication, problem solving, and decision-making skills; commitment to institutional academic integrity.

  • Strong customer service skills; ability to develop and maintain effective collaborative working relationships with others.

Job Concepts

  • Coordinating, performing, and maintaining operational functions at the front desk and reception area of the University Registrar's Office including assisting students in reference to academic issues and regulations; transferred credits, final grades, transcript requests, online registration, enrollment and degree verification, dropping/adding classes, credit by examinations, resignations and cancellation of classes, and various appeal processes. Daily logins to the analog telephone system to receive and return calls; routing to appropriate person if calls cannot be answered and resolved at the front desk

  • Processing and mailing Letters of Academic Good Standing, Good Student Discount forms, verification of enrollment, and verification of degrees

  • Maintaining, processing, and charging students' accounts for special exam fees for all part-of-terms

  • Validating processed Special Exam cards for all part-of-terms

  • Opening, date stamping, sorting, and routing of mail from USPS for Registrar's Office

  • Opening, stamping, sorting, and routing of documents received at the front desk and via front desk fax machine

  • Monitor and distribute Registrar's Office email

  • Processing address changes and placing registration holds for all returned mail with an insufficient address

  • Verifying processed address changes

  • Coordination and maintaining the file of requests for enrollment in a Community College while on suspension at NSU

  • Validating the data entry of transferred credits, Credit Connection, ACT/SAT, and Advance Placements for accuracy of courses/GP A/and hours, etc.

  • Acquisition of official transcripts from Admissions, date stamping, logging in as received and routing to evaluators

  • Assisting faculty members (as needed) in entering grades via the NSUConnect system

  • Coordinating and processing requests of students for removal of grades of "W" and "AU" and changing back to credit; registration and dropping courses with a grade of "W" and Audits

  • Candidate Checkout: validating asterisks for the honor roll, diploma order, and commencement program for Bachelor and Associate degrees as assigned; and mailing of diplomas and transcripts as needed

  • Responsible for helping students with self-service computers

  • Coordinating, maintaining, and data entry of Student Information Release Authorization forms

  • Data entry of Request to Prevent Disclosure of Directory Information, and processing request to revoke a request

  • CTEP Programs eligibility determination and management

  • Commencement/End of semester processes

  • Other duties as assigned

Benefits for unclassified employees are determined by the individual hiring authority.

Agency

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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