Job Information

North Central College, IL Access Services Assistant in Naperville, Illinois

Employment Status: Staff

Description of Key Responsibility:


  1. Coordinates the course reserves collections, including processing and withdrawing reserve materials, returning reserve materials to appropriate locations, and monitoring copyright compliance for materials placed on reserve.

  2. Collect reserve statistics

  3. Implement services that enable faculty to link library resources to their course LMS pages in order to integrate these resources with other materials needed for the course.

  4. Provide services at the Information Desk and the Circulation Desk as scheduled.

  5. Assist with the access services student assistant supervision; train and supervise the student assistants who participate in interlibrary loan procedures.

  6. Assist with the distribution and tracking of the University of Chicago cards.

  7. Participate in library maintenance such as shelf reading, shifting, and looking for lost materials when needed. Determine if items need repair or replacement and coordinate with technical services.

  8. Assist with the duties of the Access Services Manager when that staff member is not available.

  9. Cooperates as a team member with the library staff in preforming any duties essential to efficient library services.

  10. Fulfill other duties as assigned.


  11. Perform I-Share resource sharing and interlibrary loan procedures. Verify bibliographic information, determine location of requested materials, circulate requested items between Oesterle Library and borrowing libraries, fill Tipasa requests from borrowing libraries, prepare items to ship through UPS / USPS / RAILS Service.

  12. Maintain interlibrary loan records.

  13. Draft documentation for I-Share and Tipasa workflows for use among the access services staff and student assistants.

  14. Monitor changes and updates to Tipasa services; recommend local changes that might make use of expanding services; monitor and attend appropriate OCLC seminars.

  15. Answer inquiries about interlibrary loan services.

  16. Collect interlibrary loan statistics.

  17. Assist with interlibrary loan overdue and billing operations.

  18. Fulfill other duties as assigned.


  19. Support the College’s mission, vision and values, and contribute to the advancement of the College’s Strategic Plan.

  20. Demonstrate a strong commitment to continuous quality improvement.

  21. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.


An associate’s degree or equivalent work experience is required.


Library experience or training required; interlibrary loan experience preferred.

Position Summary:

This is a full-time position providing access services for Oesterle Library.