Job Information

Intermountain Healthcare Clinical Improvement Leader - Behavioral Health in Murray, Utah

Job Description:

This position is accountable to effectively manage key initiatives and projects for the clinical program, in collaboration with operations leaders and other stakeholders. This position will be highly capable in project management, continuous improvement, and patient safety techniques to assist teams and front-line caregivers to deliver affordable, consistent, evidence-based, safe, high quality care through an exceptional patient experience.


This position is a system-wide role that will lead, facilitate and coordinate clinical program projects and initiatives, ensuring affordability and optimal safety, outcomes and experience of care for the clinical program related areas. This position will report to the Clinical Program Executive Clinical Director and have a matrix reporting-relationship to the Office of Patient Experience to ensure accountability and consistency in executing safety, quality and experience of care responsibilities.

Job Essentials

  • Supports the effective implementation of evidence-based care standards or care process models. Actively participates and/or leads Kata or training of frontline caregivers and leaders to achieve key leveraging points associated with care process models or clinical best practices.

  • Leads or supports Clinical Program projects in-collaboration with operations and other partners to improve performance in all the fundamentals of care.

  • Prioritizes project requests and focuses resources on projects with the highest potential utility. Identifies project requirements and assigns resources appropriately. Ensures that projects are completed on time and within budget.

  • Evaluates and makes proactive recommendations for improvements using quality/safety/experience of care data, event and regulatory compliance reports.

  • Works with clinical program and physician leaders on the development, deployment, and integration of the Intermountain Operating Model.

  • Collaborates with the Clinical Program medical leaders and executive clinical director in developing, implementing and monitoring all goals and initiatives for the assigned initiatives and projects, in collaboration with clinic and facility operations, clinicians, physicians, and administration.

Minimum Qualifications

  • Progressive experience in a complex health care system or hospital setting in a nursing or a clinical operations role.

  • Experience in a healthcare leadership position.

  • Master's degree from an accredited university required. Degree will be verified.

  • Demonstrated expertise in project planning and process improvement.

  • Demonstrated effective leadership and communication skills.

Preferred Qualifications

  • Ten years of progressive experience in a complex health care system or hospital setting in a nursing or a clinical operations role.

  • Three years in a healthcare leadership position.

  • Active license to practice as an RN in the State of Utah or Licensed Clinical Social Worker or PhD (Behavioral Health clinical licensure).

  • Five years working in the clinical program area of care or related domains.

  • Trained in improvement science (e.g., Six Sigma, Lean, ATP).

Physical Requirements:

Physical Requirements

  • Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

  • Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

  • Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

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Equal Opportunity Employer

Intermountain Healthcare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.

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