LinkedIn Director of Workplace Operations, North America in Mountain View, California
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
This role will be based at our global headquarters in Mountain View, CA. This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role.
LinkedIn’s Workplace Team’s vision is to empower how LinkedIn and the world works by enabling belonging through workplace experiences. We are responsible for designing and delivering facilities and services that reflect LinkedIn’s culture to create an environment where people love to come to work, interact with their colleagues, and deliver exceptional results.
We are looking for a Director of Workplace, North America, to lead Operations across our North America region who will be focused on service delivery, stakeholder engagement, talent development, and data analysis. In this role, you will be responsible for developing regional strategies, processes, and best practices that will improve employee experiences in our hybrid environment. This will require partnership with key business stakeholders to understand their plans and strategies and the ability to translate those findings to space, services, and program requirements.
To achieve our vision, we are looking for someone who is forward-thinking, has a passion for disrupting the status quo, and is excited to rethink the workplace.
You will lead and develop a team responsible for service delivery of facility and property management, 3rd party vendor management, programs, and projects. You will establish strong partnerships with stakeholders across the business, including Global Sales, Engineering, Legal, Finance, HR, and Communications. This role reports to the Senior Director of Global Workplace Operations & Services.
Understand regional business strategies and translate them to Workplace requirements, with the objective to deliver necessary space and services proactively.
Directly manage & develop a team to create synergy across the region and deliver consistent levels of employee experience.
Management responsibility for the development & execution of the Regional operational plans, strategies, and budgets.
Directly oversee the delivery of workplace services, including facility management, space management, office services, reception services, small project management, and partner with program leaders to deliver hospitality (food and beverage, events) and transportation programs.
Participate in the development and delivery of efficient and intelligent sustainability and wellness initiatives that make measurable progress towards our commitments on carbon reduction, zero waste, and other resource conservation initiatives.
Operate as the liaison cross-functionally for all Workplace Services functions with our stakeholders.
Proactively stay informed of industry trends and other relevant factors that affect workplace effectiveness.
*Basic Qualifications *
10+ years of experience in facilities management or workplace operations
5+ years of experience in people management
Financial management, specifically budget planning, accrual accounting, and reconciliations.
Extensive experience leading partnerships with outsourced service providers and vendors to provide effective solutions.
Superior written and oral communications skills, and highly effective at building trust and interpersonal connections.
Demonstrated success influencing at all levels of the organization.
Proven ability to develop and execute complex projects on schedule and on budget.
Comfort navigating and leading through ambiguity and change.
Contract management and negotiation.
Tools and systems like Microsoft 365, SerraView, AutoCAD, and mechanical, electrical, network, audio-visual systems operations, BMS, security control, and emergency response systems.
Process development and communications with emergency response and business continuity.
Relevant certifications including but not limited to CFM, MCR, SLCR, etc.; or PMP Certification or relevant experience leading projects, or LEED Certification in building design and construction, interior design and construction, building operations and maintenance.
Curious, flexible, creative strategic thinker.
Service leadership and talent development.
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $150,000 - $244,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://lnkd.in/equalemploymentopportunity2017. Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf. Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.
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Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
Documents in alternate formats or read aloud to you
Having interviews in an accessible location
Being accompanied by a service dog
Having a sign language interpreter present for the interview
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
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Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
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