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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary Great employees deserve great leadership. Here is your chance to make a real difference in your career. CVS Health, is Fortune 5 Company and we are looking for leaders to make an impact. Due to growth, we are looking for a Benefit Verification Supervisor to join us in our Monroeville, PA or Mt Prospect, IL location. The primary responsibility of the Benefits Verification Supervisor is to supervise staff in the Benefits Verification Department, and to provide direction to the staff within Pharmacy operations to ensure to ensure patient benefits are verified in accordance to the company guidelines and that patient expectations are met to achieve exceptional customer service and business profitability. The Benefits Verification Supervisor is also responsible for: 1. Directing daily workflow to ensure that all production and quality goals are met. 2. Coordinating procedural changes. 3. Resolving issues/problems as it relates to the department and the company. 4. Evaluating & reviewing employee performance. 5. Coaching, motivating & counseling staff including administering disciplinary action when necessary. 6. Interviewing and hiring. 7. Daily supervision of the staff to ensure that all department and company policies and procedures are followed. 8. Directing and implementing department and pharmacy wide projects. 9. Tracking and reporting progress of projects. 10. Analyzing call/performance statistics. We offer a competitive benefit package including vacation, 10 paid holidays per year, health/dental/vision insurance, employee discounted stock purchase program, 401K, tuition reimbursement, and 20-30% employee discount at all CVS stores. Required Qualifications - One year of supervisory experience in a related environment. - Three years experience working with medical insurance or in a pharmacy environment. Preferred Qualifications - Specialty pharmacy experience. - Experience working with strict deadlines and ability to meet deadlines on a daily basis - Experience in a high intensity, fast paced production environment - Ability to effectively manage people and provide team leadership - Extreme accuracy, and attention to detail and data standards - Ability to work in teams and coordinate work efforts - Excellent communication, organizational, and interpersonal skills - Attention to customer focus to ensure patients are responded to with accurate and timely information - Ability to evaluate work and process flow to ensure optimal efficiencies - Ability to manage multiple priorities and projects - Bachelor's Degree Education

• Verifiable High School Diploma or GED required

Pay Range

The typical pay range for this role is:

$40,600.00 - $89,300.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 06/20/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.