Job Information

Missoula Family YMCA WELCOME CENTER STAFF F/T in Missoula, Montana


Missoula, MT (



Job Title: Welcome Center Staff

Wage: $9-11/hr, depends on experience

Status: Full Time, 32-40 hours, evenings and/or weekend hours required, non-exempt

Reports to: Assoc. Dir of Membership & Engagement

Probation: Subject to a 6-month introductory (probationary) period

POSITION SUMMARY:The Welcome Center Staff serves as primary point of contact for all information inquiries and maintains secure use of the facility to members and guests. Welcome Center personnel provide accurate information regarding Y membership, programs and mission, and process transactions involving program registration and membership fees. This position requires high energy, a positive attitude when welcoming and helping members and guests, along with effective writing and phone communication skills. Must be able to thrive in a fast paced environment with multiple activities occurring at once.

FULL TIME BENEFITS: Y full time employees receive a free family membership with discounts to Y classes and programs, paid holidays, vacation and sick time, paid life insurance, group health, vision and dental insurance (employee contribution required), and retirement plan contributions after sufficient time worked.

OUR CULTURE:At the Missoula Y, we strive for a better us by strengthening our community, every day. We arewelcoming: we are open to all, a place where you can belong and become. We aregenuine:we value you and embrace your individuality. We arehopeful:we believe in you and your potential to create change in the world. We arenurturing:we support you in your journey to develop your full potential. We aredetermined: above all, we are on a quest to make our community stronger, beginning with you.

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Preferred - High school diploma or equivalent, or combination of education and experience

Required - Successful experience in public relations, reception, sales or customer service. Must have open, friendly personality with strong interpersonal skills.

Required - basic math and computer skills