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Fairview Health Services Receptionist-PACU in Minneapolis, Minnesota

Overview

University of Minnesota Medical Center is the flagship location for University of Minnesota Health, and is comprised of two hospitals and dozens of adult specialty clinics on both the East and West banks of the University of Minnesota campus in Minneapolis.

This location offers the widest range of hospital and clinical services provided through University of Minnesota Health. Complete services range from primary care, emergency care and the delivery of thousands of babies each year, to care of patients with the most complex conditions. Areas of specialization include solid organ and blood and marrow transplantation, heart disease and cancer.

The Receptionist is responsible for greeting customers, providing information, communicating with departments. Performs various clerical duties such as answering telephones, recording messages, preparing schedules, copying materials, typing, filing, and other duties as assigned.

Responsibilities/Job Description

  • Greets customers in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Inform appropriate person/department of person’s arrival

  • Completes necessary paperwork such as encounter forms and parking validations. Uses computer system to generate information as required.

  • Updates information, collects copays when appropriate, provides any necessary forms needing completion, obtains signatures as necessary.

  • Maintains clean, orderly waiting area.

  • Answers phones in a pleasant manner and deals with customer needs expeditiously.

  • Supplements office staff as reception tasks permit by assisting with photocopying, computer input/typing, scheduling, and other work as directed.

Qualifications

Required:

  • Previous experience in customer service.

Preferred:

  • Prefer six months experience in a health care setting.

  • Pleasant and cheerful disposition, able to interact with the public and provide excellent customer service.

  • Able to work in the time assigned.

  • Able to empathize with families in stressful situations.

  • Respectful and comfortable working with people of diverse backgrounds.

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

Vaccination Update

As part of our ongoing efforts to protect the wellbeing of our teams and to provide a safe and healthy environment for the patients and communities we serve, all Fairview employees will be required to receive both an annual flu vaccination and the COVID-19 vaccination series. Current employees must have completed both vaccination schedules on or before October 31, 2021.Beginning August 9, 2021, any new hires who are not fully vaccinated against COVID-19 are required to receive their first dose prior to their start date and their second dose (if receiving Moderna or Pfizer vaccines) within 4 weeks of their start date. Annual flu vaccinations are also required before the employment start date for employees who begin employment during the flu season.Accommodations requests will be reviewed on an individual basis.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Job Locations US-MN-Minneapolis

Requisition Post Information* : Posted Date 2 days ago (9/14/2021 12:52 PM)

Requisition ID 2021-80386

Profession Non-Clinical Support Staff

Speciality Administrative/Clerical/Customer Service

Location University of Minnesota Medical Center (East Bank)

Shift day/evening

Hours per 2 weeks casual

Department Surgery Business Services

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