Job Information

Family and Children's Association Program Coordinator $56,000-58,500 in Mineola, New York

Program Coordinator $56,000-58,500

The Opportunity

FCA is seeking a Program Coordinator. This is an exciting opportunity to join a mission-driven, diverse, and forward-thinking team!

The Program Coordinator provides support, guidance and supervision to Family Center Respite Staff, Family Center Family Support Supervisor, and HCBS Services Staff. The Coordinator is responsible for ensuring that program capacity is maintained, and program documentation is adhering to state and county guidelines.

More specifically, the responsibilities and qualifications of the position include:


  • Train, supervise and support FCN Family Support Services Supervisor and provide oversight for FCN Family Support program.

  • Act as a liaison with the county for FCN Family Support and Respite programs as well as assist director in completing state reports and audits.

  • Complete all screening, interviewing and paperwork regarding hiring FCN respite and HCBS program staff.

  • Conduct training of all respite and services staff and ensure compliance with all training mandates.

  • Conduct ongoing recruiting of respite and services staff.

  • Conduct group supervision/training of respite and services staff.

  • Track and monitor all data/information required by state and county

  • Complete and track authorizations for HCBS services and coordinate with MCO's and FCA billing department as needed.

  • Review paperwork for accuracy, policy adherence, and to identify and assess areas of concern in the case.

  • Ensure all documentation for billable services is complete and accurate and work with the billing department and services staff to address any deficiencies or issues needing resolution.

  • Attend state webinars and meetings as indicated.

  • Carry a small caseload as needed.



  • Bachelor's degree in social work and/or related human service field with 4 years of Human Services experience working with youth, or Master's Degree in Human Services related field with 1 year experience working in human services with youth.

  • Excellent verbal and written communication skills

  • Proficient computer skills with Microsoft Office and Word. Basic knowledge of Excel

  • Ability to use good judgement in problem solving

  • Valid New York State Driver's License

Compensation Information

  • FCA is committed to a salary framework that aligns with our culture and values. The compensation range reflected is in alignment with our framework and individual pay decisions will vary based on skills and experience' while still allowing for growth.

Additional Information

  • Salary: $56,000-58,500

  • Schedule: Monday-Friday

  • This role is full-time (35 hours/week), Exempt.

Benefits Information

  • Full Health/Dental/Vision Insurance

  • Generous, vacation, sick, personal, and floating holiday time

  • 403(b); with generous employer contribution

  • Flexible Spending Account (FSA)

  • Pet Insurance

  • Short Term (STD) and Long Term (LTD) Disability Insurance

  • Life Insurance

  • Employee Assistance Program

FCA is proud to be an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.