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Salesforce.com, Inc Account Executive Marketing Cloud in Milan, Italy

Job Category

Sales

Job Details

Five Continents. One Team.

United by a passion for customer success.

Salesforce Marketing Cloud: The world's most powerful 1:1 digital marketing platform for email marketing, social media marketing & mobile marketing.

About the Salesforce.com Marketing Cloud

The salesforce.com Marketing Cloud is a leading global provider of cross-channel digital marketing solutions that empower organizations of all sizes to communicate with their customers through email, mobile, social media, Web and marketing automation. We’re driven by a deep understanding of marketers’ needs—because we’re marketers too. No other digital marketing company invests in product innovation the way we do, giving our clients access to truly cutting-edge technology. Joining forces with salesforce.com, pioneers in cloud computing, we offer an even more superior experience to our customers and employees.

By partnering state-of-the-art technology with the best and brightest employees in the industry, we foster a culture of constant innovation and growth. Consistently ranked by employees as one of the “Best Places to Work,” the Saleforce.com Marketing Cloud team shows you what being Orange is all about!

Account Executive, Enterprise

Primary Responsibilities

  • Drive new business revenue and growth

  • Build and Manage a pipeline to achieve to achieve new business targets

  • Retain, grow and develop assigned accounts through daily interaction with clients; ensure renewal and growth of all accounts

  • Understand the organisational structure, business model, online marketing strategy of assigned clients

  • Understand and document use of ExactTarget application and services to support client’s marketing & communication goals including communication audiences and metrics

  • Will be responsible for developing and presenting quarterly business reviews with top tier clients

  • Leverage Saleforce.com product and services to move the client up along the sophistication scale and improve relevancy of their email and channel programs including social and mobile

  • Maintain renewal calendar that includes information on subscription dates, subscription amount, active features and usage

  • Track and report on renewal pipeline at least 90 days in advance

  • Develop call and face-to-face meeting cycles for existing accounts to consult on usage, options and renewals

  • Identify client’s marketing and communication gaps/ opportunities that can be solved via incremental investments in Saleforce.com products and services

  • Propose, scope, price and sell incremental product and services solutions to assigned clients

  • Negotiate and create product and service orders, contract addendums and renewals, obtaining necessary signatures both internally and externally

  • Capture and quantify business impact of Saleforce.com solution for client and identify clients to act as references

  • Maintain weekly or bi-weekly status reports and conference calls for top tier clients

Position Requirements

  • Minimum 5 years’ experience in working with email marketing solutions and digital platforms

  • Understanding of a Sales environment with experience in meeting quarterly and/or annual targets

  • Ability to negotiate commercial contracts and maintain competitive pricing

  • Have worked at a strategic level in account or relationship management with large global customers

  • Exceptional presentation and communication skills with experience of engaging with ‘C’ level executives

  • Ability and proven experience with strategic thinking and complex decision making

  • Thorough knowledge of MS Office software including Project, Access, Visio, Excel, Word and PowerPoint

Education and Experience

Ideally degree level education

*LI-Y

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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