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Citigroup Independet Assessment Review Manager - Vicepresident in Mexico City, Mexico

Job Background: Effective Issues Management, including early identification, prompt escalation, alignment to global/local policies and timely resolution is a top priority for Citi and is one of the accountabilities of the Independent Control Assessment Manager. The Office of Governance and Control has implemented a program of end-to-end reviews to assess and strengthen the control environment, as follows: Franchise Strategic Reviews were originally requested by the Board of Citi and the by the LATAM and CitiBanamex COE as key instruments for conducting end to end control assessments of particular businesses, products and/or processes that are considered critical.  For these reviews a team of senior Citi SME’s are brought in from different geographies to lead the different workstreams, with focus on 6 areas:  Business / Governance, Legal, Risk Management, O&T, Controls/AML and Finance. These reviews tend to take a strategic and holistic view of the strengths of the controls. Targeted Reviews are a quick mechanism of control assessment and remediation.  They are intended to address control issues quickly after they emerge as well as emerging risks.  These reviews follow the same methodology of the Franchise Strategic Reviews. As part of these reviews, recommendations are issued and corrective actions plans are developed and executed. Key responsibilities: Be fully knowledgeable in all corporate policies and procedures related to issues management, specially the “Assessment, Issue and Corrective Action Plan Policy” and the “GFB Issue Management Policy”. Coordination and Liaison at the Citibanamex Reviews of different businesses, processes and products. Timely and consistently communicate Citi’s and Citibanamex’s goals with regards to issues management to the Issue Management Area team; also, ensure that any strategy developed within the Issue Management Area is aligned to such goals.Coordination of logistics, budget, premises, travel and expenses coordination, chasing-up senior management (SMEs) reviewers and all participants for ensuring information and deliveries are efficiently and timely available for the review. Close supervision on deliveries tracking and escalate delays or issues, when applicable. Ability to analyse and ensure information requested is actually delivered complete and on timely manner. Foster that most relevant issues are managed as per Citi’s global Policies and Standards and Mexico’s Policy, Standards and Procedures by ensuring that the Issue Management Area processes are adequately designed and consistently executed. Ensure that communication and general instructions with regards to issues management flow across GFB in a timely and consistent fashion. Escalate problems in the Issue Management Area Processes as soon as they are identified and coordinate efforts with the Independent Assessment Head to remediate and improve. Support activities for timely activities of the review in accordance to the Methodology. Support the coordination of an efficient Franchise Strategic Review/ Targeted Review are performed to address materialized and emerging risks. Liaison and coordinator within the review teams in order to reach conclusions and actionable remediation plans. Ability to close team work to ensure CAPs are effectively uploaded into iCAPs and ensure close monitoring for CAPs status is performed. Support coordination with the different global and local businesses and functional areas to ensure their involvement and participation. Proactively provide feedback to the Independent Control Assessment Head to improve issues management practice. Development Value: Opportunity to be part of the Office of Governance and Control team working experienced and talented professionals, and an inclusive and friendly work environment Opportunity to be involved in work associated to a top priority and Must Win Battle for Citi which is effective issues management Opportunity to increase knowledge in Business processes and control environment of the managed Business and other Businesses in the franchise Constant exposure and close interaction with Senior Business Managers, Senior In-Business Control Officers, and 1st / 2nd / 3rd Lines of defense management The role requires strong organizational skills, team work and interpersonal skills. Knowledge/Experience: Post-Graduate with at least 6 years of experience in Internal Control, Internal Audit, External Audit and Financial Services. Management reporting experience. Leadership skills and experience. Preferably, experience in managing small/medium sized teams. Knowledge background on risks and controls identification. Industry and relevant business, operational, financial and control knowledge is preferable. Knowledgeable in the Certified Internal Audit methodology Knowledgeable in the Project Management Professional methodology Knowledgeable in problem solving methodologies Skills: Goal-oriented thinker Ability to influence and lead teams Strong ability to understand problems and focus on root cause analysis Strong ability to define corrective action plans to remediate problems Strong interpersonal skills – including teamwork and organizational skills Strong written and verbal communication skills  (English and Spanish) Strong analytical skills and attention to detail and numbers Strong logical and practical mind set as solve-problem and connecting dots thinker. Ability to handle frustration, work under pressure with tight deadlines and unexpected requirements and priority changes Demonstrates solid project management skills in relation to: project plan development, budget planning, dependencies identification, identify and manage stakeholders, oriented to deliverables Ability to follow methodologies and have limited tolerance to deviations and exceptions ------------------------------------------------- Job Family Group: Compliance and Control ------------------------------------------------- Job Family: Business Control ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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