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CHURCH MUTUAL Claim Supervisor Property in MERRILL, Wisconsin

JOB REQUIREMENTS: Claim Supervisor - Property Job Locations US-WI-Merrill ID 20212272 Category Claim Type Regular Full-Time Overview Accountable for the outcomes produced by direct reports and the financial exposure associated with the assigned team's claim volume. Review and authorize settlements within authority and escalate with recommended plan of action as appropriate. Champion department initiatives and change management. Develop fair solutions to meet the needs of Church Mutual and our policyholders. Supervisor responsibilities to include staffing, training and development, performance management, and work force planning. Responsibilities I. Supervisor/manager responsibilities may include all of the following: A. Staffing needs, to include interviewing and onboarding for new employees. B. Training and development, as well as coaching and motivation, for staff. C. Performance management, goal setting, employee engagement, and salary administration. D. Work force management to include; unit equipment, software, and space needs, approving time off and overtime usage, and budget recommendations. II. Accountable for the outcomes produced by direct reports and the financial exposure associated with the team's claim volume. Provide direction and coaching to facilitate positive results. Ensure unit is meeting expectations as defined by the Claim Unit's Best Practice guidelines. III. Review and authorize settlements within Claim Supervisor authority and escalate with recommended plan of action as appropriate. Offer claim resolution techniques to complex claims including mediations, hearings, and settlement conferences. IV. Monitor performance of team through the use of claim audits, work product review, and dialogue with direct reports. Assist and support the creation and implementation of audit action plan with suggested goals and training opportunities. Conduct coaching and mentoring interactions with team members. Provide meaningful career development guidance to direct reports. V. Communicate effectively to team members, peers, and business partners. Champion department initiatives and change management through effective written and verbal communications. Initiate and implement process and procedural changes effectively to maintain productivity. VI. Guide strategies for resolving customer concerns, providing oversight to claim handler or responding directly to customer as appropriate. Develop fair solutions to meet the needs of Church Mutual and our policyholders. VII. Analyze management reports to ensure workloads are consistent with the skill level and experience of direct reports. Propose staffing solutions that align with unit and... For full info follow application link. Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/77ED2C0558D84657

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