Seafield Center, Inc. Office Assistant/Receptionist - Full Time in Medford, New York
Title:Office Assistant/Receptionist - Full Time
Full Time Position with Benefits.Hours will be 8:00am - 4:30pm.MAIN FUNCTION: To assist the Office Manager with daily operational needs of the facility. ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with answering all calls, in a pleasant, professional manner, and transferring to the appropriate party or take a complete message.
No messages taken for clients, except for emergency calls.
Provide accurate information regarding all anonymous meetings, hot-line numbers and directions to facility.
Greeting new admissions, client families and visitors, monitor sign-in/out log and issue name tags. Enforce confidentiality rule.
Prepare outpatient mail for Seafield drivers. Distribute in-coming mail.
Miscellaneous typing tasks.
Sign-in/out personal body alarms.
Total daily deposits at the end of each work day. Generate and update Self-Pay/Co-Pay Ledgers on a daily basis to ensure client balances are up- to-date.
Collect payments and review balances with clients.
Run Medicaid cards on a weekly basis; the first and last day of each month and generate a report for the Office Manager of the Medicaid Pendings and problem accounts.
Keep track of Medicaid token for clients by entering name, date and # of tokens given to each client on a daily basis in a log book.
Assist Office Manager with creating schedules, updating groups and adding new staff schedules and discharging clients in computer.
Update Appointment Book on a daily basis keeping the schedule two weeks ahead at all times.
Input daily group sheets and individual sessions on a daily basis with totals faxed to fiscal at the end of each night along with verifying clinical staff members on the computerized system.
Input, update and track OASAS admission/discharge forms on a monthly basis.
Run group sheets on a daily basis.
Track urine drug screens on a daily basis by logging them in the appropriate manual.
Making new charts on all new admissions to outpatient and breakdown of discharged clients into manila folders.
Perform all other duties as assigned.
COMPETENCY REQUIREMENTS: - Answering/Transferring of calls- Taking Messages- Knowledge of Voice Mail- Enforcing Confidentiality Law- Admission/Discharge Procedures- Computer Software Skills- Prioritizing Workload- Level of Independence EDUCATION & QUALIFICATIONS: Applicant must have a pleasant and congenial telephone manner and have a well groomed professional appearance. The individual being considered must have at least two-years experience in a similar capacity, which would demonstrate the applicant’s awareness of office procedures. The applicant must communicate well with the clients, staff and outside agencies. Typing 40 wpm .
The physical demands described here are representative of those functions that must be met by an employee to successfully perform the essential functions of this job.
While performing this job, the employee is required to talk and hear. Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus.
The employee is occasionally required to stand; walk; sit; reach with hands and arms. The position requires the ability to occasionally lift and/or move office products and supplies up to 25 pounds.
The employee must have the ability to use a computer keyboard, mouse, calculator, copier, fax machine, scanner and telephone.
Benefits Available for Full Time Employees:
Generous Paid Time Off Policy
Medical, Dental, and Vision Insurance
Flexible Spending Account
Basic Group Life AD&D Insurance (No Cost)
Voluntary Life Insurance
Other Voluntary Benefits
Employee Assistance Program
Retirement Program (401k)