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Seafield Center, Inc. Office Assistant/Receptionist - Full Time in Medford, New York

Title:Office Assistant/Receptionist - Full Time

ID:5630-1156A

Department:Outpatient

Location:Medford

Description

Full Time Position with Benefits.Hours will be 8:00am - 4:30pm.MAIN FUNCTION: To assist the Office Manager with daily operational needs of the facility. ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Assist with answering all calls, in a pleasant, professional manner, and transferring to the appropriate party or take a complete message.

  • No messages taken for clients, except for emergency calls.

  • Provide accurate information regarding all anonymous meetings, hot-line numbers and directions to facility.

  • Greeting new admissions, client families and visitors, monitor sign-in/out log and issue name tags. Enforce confidentiality rule.

  • Prepare outpatient mail for Seafield drivers. Distribute in-coming mail.

  • Miscellaneous typing tasks.

  • Sign-in/out personal body alarms.

  • Total daily deposits at the end of each work day. Generate and update Self-Pay/Co-Pay Ledgers on a daily basis to ensure client balances are up- to-date.

  • Collect payments and review balances with clients.

  • Run Medicaid cards on a weekly basis; the first and last day of each month and generate a report for the Office Manager of the Medicaid Pendings and problem accounts.

  • Keep track of Medicaid token for clients by entering name, date and # of tokens given to each client on a daily basis in a log book.

  • Assist Office Manager with creating schedules, updating groups and adding new staff schedules and discharging clients in computer.

  • Update Appointment Book on a daily basis keeping the schedule two weeks ahead at all times.

  • Input daily group sheets and individual sessions on a daily basis with totals faxed to fiscal at the end of each night along with verifying clinical staff members on the computerized system.

  • Input, update and track OASAS admission/discharge forms on a monthly basis.

  • Run group sheets on a daily basis.

  • Track urine drug screens on a daily basis by logging them in the appropriate manual.

  • Making new charts on all new admissions to outpatient and breakdown of discharged clients into manila folders.

  • Perform all other duties as assigned.

    COMPETENCY REQUIREMENTS: - Answering/Transferring of calls- Taking Messages- Knowledge of Voice Mail- Enforcing Confidentiality Law- Admission/Discharge Procedures- Computer Software Skills- Prioritizing Workload- Level of Independence EDUCATION & QUALIFICATIONS: Applicant must have a pleasant and congenial telephone manner and have a well groomed professional appearance. The individual being considered must have at least two-years experience in a similar capacity, which would demonstrate the applicant’s awareness of office procedures. The applicant must communicate well with the clients, staff and outside agencies. Typing 40 wpm .

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those functions that must be met by an employee to successfully perform the essential functions of this job.

  • While performing this job, the employee is required to talk and hear. Specific vision abilities required by this position include close vision, distance vision and the ability to adjust focus.

  • The employee is occasionally required to stand; walk; sit; reach with hands and arms. The position requires the ability to occasionally lift and/or move office products and supplies up to 25 pounds.

  • The employee must have the ability to use a computer keyboard, mouse, calculator, copier, fax machine, scanner and telephone.

    Benefits Available for Full Time Employees:

  • Generous Paid Time Off Policy

  • Medical, Dental, and Vision Insurance

  • Flexible Spending Account

  • Basic Group Life AD&D Insurance (No Cost)

  • Voluntary Life Insurance

  • Other Voluntary Benefits

  • Employee Assistance Program

  • Retirement Program (401k)

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