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Capital One Sr. Risk Manager, Process and Controls in McLean, Virginia

1750 Tysons (12023), United States of America, McLean, Virginia

Sr. Risk Manager, Process and Controls

The Monitoring, Process and Governance Team in the Retail Bank (RB) is looking for a Sr Manager level risk manager. The Sr. Mgr, working closely with our business, risk and enterprise partners, is responsible for managing the process, controls, and risk environment for RB through risk assessments, control identification & testing, process review & rationalization, and other well managed initiatives intended to enhance RB’s risks and controls profile.

The Sr Manager will work closely with a wide range of stakeholders - including business Process Owners, Risk Advisors, Compliance Advisors, Audit, and other stakeholders - to drive compliance to the Enterprise Risk and Controls Standards. As part of a horizontal function within Risk, the Sr Manager will have the unique opportunity to interact with multiple verticals / business areas within RB, representing Risk to guide, consult, and support all levels of business partners, including Accountable Executives.

Sr Manager level competencies in communication/executive communication, leadership/teamwork, problem solving, and influencing are required. The Sr Manager must be able to operate autonomously and will be expected to serve as a thought leader in varying topics for partners and the Risk leadership team.

Key Responsibilities Include:

  • Manage the annual process and controls lifecycle of works

  • Direct the team(s) to navigate and support competing priorities amongst 1st, 2nd, and 3rd line requests

  • Lead changes; translate policy and strategic changes to effect sustainable process changes

  • Develop data-driven analysis & insights at a Portfolio level (e.g., cross-processes or regulation-theme-based); craft stories and narratives to educate, inform, and advance risks and controls agenda with stakeholders at all levels

  • Make decisions / influence decision-making; Ideate / lead ideation of solutions to roadblocks/impediments with the teams and other stakeholders

  • Serve as a coach and a leader to build a diverse and inclusive environment for our associates

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 2 years of experience working with business process controls (managing, operating, documenting, testing, monitoring)

  • At least 2 years of experience in people leadership

  • At least 2 years of experience in project or program management

  • At least 2 year of experience in process (managing, operating, documenting, improving)

  • At least 1 year of working with financial services

  • At least 1 year of experience in Risk Management

Preferred Qualifications:

  • 6+ years of experience working with process, risks, or business process controls within the financial services or related industry

  • Experiences in implementing, operating, or overseeing Risk or other horizontal programs

  • Knowledge with Retail Bank operations (CX Ops, CX Voice) or AML operations

  • Knowledge with Agile and waterfall based operating environments

  • BPM Certification, Six Sigma Lean, Green Belt or Black Belt certification, Agile Coach certification, Compliance Certification (CRCM), Project Management Professional (PMP)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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