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Robert Half International Customer Service Representative in Mclean, Virginia

Description Join Our Team as a Customer Service Representative!

OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This long-term temporary Customer Service Representative position in Mclean, Virginia could be perfect for you!

Responsibilities

  • Deliver outstanding, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Manage incoming telephone calls

  • Retrieve and oversee the sending of written business communications Requirements - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • success driven attitude and an engaging businesslike approach

  • Excellent written/verbal communication and organizational skills

  • 1+ years of past relevant experience

  • Customer service and office administrative skills

  • Comprehensive knowledge of customer service

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Proven computer skills

  • Ability to simplify complex problems and build solutions

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Experience using Microsoft Office

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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