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Alegeus Human Capital Generalist in Maitland, Florida

INTRODUCTION

First, we invite you to take a pause. You just took the first step on a potential new career path and that should be celebrated.

Second, it is important to us that you know at Alegeus we are intentional about cultivating a diverse and inclusive culture. We challenge one another to recognize biases, honor our identities and celebrate our differences – these values enrich our workplace and drive our business forward. We recognize that our bold vision of transforming the healthcare industry requires the perspectives, experiences, talents, skills and passions of a diverse population. We believe that if our consumers come from all walks of life, so should we.

Alegeus is dedicated to promoting fairness and equality across all identities and our Inclusive Innovation committee holds us true to our commitment. Apply with confidence that you are joining an organization – a family – that is steadfast in making a difference.

Finally, if you are interested in any of the bullet points below – just apply! We don’t expect our applicants to be a cookie-cutter match to the job descriptions we post, and we certainly don’t expect you to know everything. We would much prefer driven individuals who are willing to learn than someone with 100 years of experience, but no passion for what they do. We know potential when we see it. So, take a chance and roll the dice; you might just find yourself landing your dream job.

SUMMARY:

Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts, the industry’s most widely-used benefit debit card, and powerful engagement solutions to help consumers maximize savings and optimize spending for their healthcare. Over 300 clients – including health insurance plans, third party administrators and financial institutions – leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 29 million members and process more than $8.9 billion in consumer healthcare payments annually. As the healthcare and benefit markets continue to evolve, Alegeus delivers solutions that enable clients to evolve their service offerings, operate their businesses more efficiently, and focus on their customers.

Alegeus is part of the Vista Equity Partners portfolio of companies, working in partnership with the market-leading technology investment firm to reinvent the consumer directed healthcare marketplace. Our talented associates benefit from this partnership through increased capital for strategic investments, access to exceptional toolkits, best practices and resources for success, and strong cultural and value alignment focused on talent development and growth.

POSITION SUMMARY:

Alegeus seeks a Human Resources Generalist to join our dedicated, passionate team of professionals. The Human Capital Generalist will report to the Director, Human Capital and be responsible for helping our company succeed by supporting the Human Capital functional areas, including Employee Relations, Payroll, Benefits, Recruiting and Training.

MISSION:

To provide functional support for the Human Capital department, covering a wide range of support tasks in the areas of new hire onboarding, employee relations, payroll, benefits, and other general office functions. The position will work closely with all members of the Human Capital team, and employees in all locations throughout the company. The position will interface with employees at all levels of the organization as well as vendors and external partners.

OUTCOMES:

  • 100% HR ticket resolution in a timely manner

  • All HR related documentation and tracking is accurate and current

  • Effective partnership and communication with HR team

  • Implement activities, events and initiatives that positively impact the Alegeus team

ROLE-BASED COMPETENCIES:

The desired candidate should have proven ability to handle multiple, high priority tasks and adjust to rapidly changing priorities as needed. The desired candidate should have demonstrated initiative in past work and the ability to work independently. In addition, the candidate should have a positive, professional, and friendly attitude, and a desire to provide top-level customer service. Confidentiality, efficiency, and attention to detail are also required.

VALUES (the “How”)

At Alegeus, equally important to the “What” (the individual performance goals that each employee commits to in support of the company’s overall success) is the “How” (the framework of principles that guide how we work together to drive our business forward). Overall performance success will also take into account individual delivery on our corporate values:

  • Care personally. We connect personally to our "why" - are passionate and purposeful

  • Put the end-user first. When we put the end user first, we believe the rest falls into place

  • Consistently challenges the status quo. We believe that the best solutions haven’t been discovered yet

  • Practice the art of inspection. We will turn over every stone to gain deeper insight to guide our actions

  • Solve the real problem. We will constantly orient on the true issue at hand and accurately and fully address

RESPONSIBILITIES:

  • All responsibilities for this role will be in service of the Outcomes listed above

  • Partner with Human Capital to assist in all facets of the employee lifecycle process

  • Act as first point-of-contact for employee requests, proactively seeking solutions, in consultation with the Human Capital team to provide policy guidance and interpretation

  • Assist the Human Capital team to ensure a smooth pre-employment process

  • Spearhead the onboarding process, including preparing, coordinating and delivering HR orientation, for all new hires. Ensure that the onboarding process is reflective of the Alegeus culture

  • Manage new employee documentation and paperwork; ensure timely completion per employer and new hire employee requirements

  • Collaborate closely with Human Capital to ensure timely and accurate payroll administration

  • Assist employees with general benefits questions and process benefit inquiries, activities and changes

  • Partner with Office Assistant in planning and coordinating employee activities, events and initiatives; backup to Office Assistant as needed

  • Assisting in the intake and tracking of leave requests

  • Draft standard counseling materials and track disciplinary actions

  • Complete termination process including preparation of paperwork, notification and access termination

  • Act as triage for the HR ticketing system; reviewing and assigning tickets to appropriate team member

  • Assisting with various Human Capital and company-wide audit requests

  • Other assistance to Human Capital Department as needed

EDUCATION/EXPERIENCE:

  • High School diploma required, Bachelor’s Degree preferred

  • Prior work experience in a professional business environment

  • 1-2 years prior Human Resources administration experience preferred

Job ID: 2021-1431

External Company Name: Alegeus Technologies LLC

External Company URL: https://www.alegeus.com/

Street: 101 Southhall Lane

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