UW HOSPITAL & CLINICS Coordinated Care Resource Specialist in MADISON, Wisconsin
JOB REQUIREMENTS: Coordinated Care Resource Specialist - 80% FTE - University Hospital - 12978 DESCRIPTION/RESPONSIBILITIES: We are seeking a Coordinated Care Resource Specialist - Referral to: * Coordinate the patient's referrals to ancillary providers, transport companies, community agencies, post-acute care facilities. * Assist clinical case management staff in completing discharge planning tasks as directed. Work Schedule: 80% FTE, 32 hours per week. Shifts are scheduled 5 days per week, Monday - Friday with rotating hours of 5-6 hours per day. Our Commitment to Diversity, Equity, and Inclusion UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans. Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity ***** OTHER EXPERIENCE AND QUALIFICATIONS: Education: Minimum Associate degree in health care or social service related discipline. Relevant experience will be considered in lieu of the degree. Preferred Bachelor's degree in health care or social service related discipline. Work Experience: Minimum One (1) year experience in a health care or social service setting. Preferred Required Skills, Knowledge, and Abilities: * Knowledge of medical terminology, diagnostic procedures/tests * Beginning knowledge of health care agencies and community resources. * Beginning knowledge of funding for health care services and financial resources available to patients. * Excellent interpersonal communication, problem-solving, and conflict resolution skills. * Computer skills in word processing, database management, and spreadsheets preferred. * Demonstrated professional behavior and relationships with ability to maintain confidentiality within the work setting. * Demonstrates critical thinking and problem-solving skills. * Ability to understand and apply concepts related to patient placement issues. * Ability to negotiate effectively. * Ability to prioritize assignments and complete in a timely manner. * Ability to maintain competency as both Referral and Payer Specialist Physical Requirements: Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response\_id=debf634a67dce3936c31b66324cd8f60 Other: Applicants ONLY to apply via URL link provided!