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State of Indiana Guest Services - Clifty Inn in Madison, Indiana

Guest Services - Clifty Inn

Date Posted: Feb 12, 2024

Requisition ID: 437872

Location:

Madison, IN, US, 47250

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.

About the State Park Inns:

The Indiana State Park Inns are one of the oldest state parks lodging systems in the country. We proudly operate seven unique and beautiful facilities throughout our great state of Indiana that offer a unique experience for guests to enjoy the sights and sounds of nature and make memories naturally!

Clifty Inn:

Overlooking the Ohio River near historic downtown Madison, Indiana, Clifty Inn is located within the beautiful Clifty Falls State Park. The Inn features 71 guest rooms, the Falls Restaurant, an indoor pool, and banquet/conference space.

Salary Information:

Hourly rate varies based on position but starts at a minimum of $14.23 per hour.

Guest Services Department Overview:

Positions may include but are not limited to Camp Store Attendant, Camp Store Supervisor, Guest Services, Night Auditor, Recreation Attendant, Boat House Attendant, and Concession Attendant

A Day in the Life:

The essential functions of this role are as follows:

  • Provide quality customer service while serving guests.

  • Maintaining a clean and orderly work environment.

  • Attendants sell food items, firewood, boat rentals, ice, and other items specific to their locations.

  • May be responsible for the collection of revenue from cash/credit card and cash/credit card handling duties.

  • Provide supervision, motivation, and direction to concession team members to achieve sales revenue.

  • Ensuring staff, you may supervise are properly trained and scheduled.

  • Ordering, tracking, and ensuring concession stands are properly stocked.

  • Performing point of sale system (POS) maintenance, creating transaction reports, inventory management, and control activities.

    The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

  • This role should expect to work afternoons, evenings, weekends, and holidays.

  • Individuals may experience working in potentially inclement weather.

  • Individuals may be required to wear an Inns-provided uniform.

  • Individuals may experience working directly with offenders.

  • May be required to travel to additional properties.

  • May perform duties in a variety of different environments, including an office environment, field environment, rugged terrain, and various adverse weather conditions (extreme heat, cold, rain, snow, sleet, etc.).

  • May be required to work around potentially dangerous heavy equipment (e.g. tractors, disks, mowers, planters, etc.).

    Benefits of Employment with the State Park Inns:

Indiana State Park Inns supplements its full-time workforce with intermittent or part-time employees to effectively manage the workload, plan for employee absences, and other situations. Management will determine which positions are part-time and which are considered intermittent. Part-time and intermittent employees enjoy flexible scheduling, opportunities to learn new skills, and your workplace will be one of the most beautiful places in Indiana!

Part-time: Employees who work 30-36 hours per week and are placed on a part-time position. These positions' hours may vary per week depending on the business needs and staffing levels within the operations. They will be eligible for a limited benefits package which includes medical insurance, paid time off, and new parent leave.

Intermittent: Employees who work less than 30 hours per week are placed in intermittent positions. Intermittent employees are not eligible for benefits.

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.

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