Vail Resorts Food and Beverage General Manager, Okemo in Ludlow, Vermont
At Okemo, we’ve got 2,200 vertical feet of positive outlook and it shows. Culture is what we teach. And service with a smile is the linchpin of our philosophy. Every interaction with our guests-on and off the mountain, Adventure Zone and at the Evolution Bike Park, is an opportunity to turn a skier, rider, golfer, or recreational enthusiast into a lifelong member of our family. Our employees reflect this attitude by having fun doing what they do best: creating a memorable recreational experience! www.vailresortscareers.com
As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19 .
The Food and Beverage (F&B) Organization is comprised of over 300 different restaurants that share a commitment to bringing excellence to mountain dining as part of the overall ski experience. We believe that F&B leaders should possess a strong working knowledge of the front and back of house supported by best-in-class central programs, training and support. As such, our in-resort Manager level F&B leaders are responsible for the entire restaurant operation, including front and back of house. The Manager is responsible for executional excellence in both guest and employee experience.
J ob Responsibilities:
Sets the example for all other staff for service standards, menu knowledge, wine and beverage education, and overall service excellence.
Works on the floor in the restaurant, exceeding guest satisfaction as well as completing management reports pertaining to revenue accounting, tip disbursements and recording, scheduling, ordering products and equipment, payroll, inventory and maintaining daily logbook.
Understand completely and implement all policies, procedures, standards, specifications, guidelines and training programs for Mountain Dining.
Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Make employment and termination recommendations consistent with Company guidelines for review.
Fill in where needed to ensure guest service standards and efficient operations.
Continually strive to develop staff in all areas of restaurant and professional development.
Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection, timely work-order submissions and by following the restaurant’s preventative maintenance programs.
Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
Fully understand and follow all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
Minimum 5 years of restaurant experience with at least 1 year at a managerial level
High school diploma or equivalent
Leadership, problem-solving and multi-tasking skills
Working knowledge of MS Office Suite
Communication and customer service skills
Must be able to lift and carry 40+ lbs.
TIPS certification required within 30 days of employment
Serve Safe Food Protection Manager certification required within 30 days of employment
- Bachelor’s degree or equivalent
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 361188
- Vail Resorts Jobs