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UCLA Health Front Desk Receptionist-Venice in Los Angeles, California

Responsibilities

Venice Family Clinic is a nonprofit community health center celebrating 50 years of delivering quality primary care to people in need. We provide vital and comprehensive health care services to nearly 28,000 people each year, regardless of their income, insurance or immigration status. Our history is rooted in Venice, but our footprint, impact, and ambitions are more expansive than ever. Visit venicefamilyclinic.org to learn more about us.

In this role, you will perform a full range of reception and financial

screening duties for the low-income and homeless patients of a community based,

primary health care clinic. You will provide exceptional customer service to all

internal and external customers and assist with difficult situations as they

arise. You will also ensure that all appointments are filled on a daily basis. You will answer, screen and triage a high volume of incoming

calls, verify financial and geographic eligibility and schedule patients

according to their assigned provider.

Qualifications

  • Demonstrated work experience in front office reception in an allied healthcare setting

  • Ability to prioritize and organize workload to optimize efficiency and complete assignments on schedule

  • Strong verbal, written and social communication skills to obtain and convey information

  • Interpersonal skills to interact professionally and diplomatically with persons of diverse social, cultural, and economic backgrounds

  • Excel in problem solving and conflict resolution skills

  • Working knowledge of Microsoft Office, EHR/EDR and other computer programs

  • Knowledge of dental and medical terminology

  • Bilingual in English/Spanish language

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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