Job Information

Citigroup Regional Head of Regulations Advisory in London, United Kingdom

Serves as a senior compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams, in order to partner to develop and apply CRM program solutions that meet business and customer needs in a manner consistent with the Citi program framework.

Key responsibilities include:

  • Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM.

  • Translates ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner; provide direction and guidance on the programs.

  • Providing oversight and guidance over the assessment of complex issues, structures potential solutions and drives effective resolution with other stakeholders.

  • Identifying and assessing Citi’s key compliance risks. Ensures compliance risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s risk appetite statement and all policies and processes established within the risk governance framework.

  • Developing and establishing firm wide compliance risk management policies and procedures to mitigate risks. Monitors and measures compliance risk through a robust control framework and ensures that reviews are conducted consistently across each entity on a regular basis to confirm that controls identified are operating effectively.

  • Working collaboratively with Citi business/functional line management in recommending, developing and executing on business initiatives within permissible statutory and regulatory frameworks.

  • Representing Citi on critical regulatory matters as required. Serves as liaison with regulatory examiners, Internal Audit, and external auditors on critical Compliance issues and oversees the implementation of related remediation.

  • Additional duties as assigned.

  • Prepare reports for stakeholders on themes and trends emerging with respect to regulatory readiness, and serve as a point of central escalation;

  • Work with ICRM and other colleagues to ensure that critical information is available to the relevant Boards, Audit Committees and other Management Bodies.

  • Assist with preparation of quarterly reports, in accordance with the approved global format, and in adherence to all established requirements for the State of Compliance reporting.

  • Develop senior management relationships with key stakeholders; informing senior management of significant compliance matters which require their attention or action.

  • Oversee and manage at least one C14 Regional Regulations Advisor in the conduct of their responsibilities.

  • Reviewing regional Global Inventory for effectiveness in terms of scope, risk-tiering and clarity of summaries.

  • Reviewing the content of relevant new Laws, Rules and Regulations (LRRs) to advise clients on impact to Citi and advise partners in regard to the appropriate mapping of controls.

  • Preparing reporting on new LRRs and their impact to Citi.

  • Assisting Regulatory Change Management partners regarding the development of effective and sustainable Change Management processes.

  • Assisting external partners in lines of business and functions in regard to the development of internal controls that address Compliance risks raised by LRRRs.

  • Provide advice regarding Citi’s requirements under the Regulatory Change Management process.

  • Coordinate with country, product and function-aligned colleagues across all lines of defense to work towards the implementation of effective processes, procedures and controls in order to adhere to key regulatory requirements.

  • Advise countries, product, function and ICRM colleagues on established policies and procedures and monitor and assess their adequacy.

  • Communicate with stakeholders across multiple lines of defense to ensure a holistic approach to regulatory implementation.

  • Raise awareness around both emerging areas of elevated regulatory risk identified by the Regulatory Change Management program, and of the criticality of the program itself.

  • Work with management to ensure continued improvement in self-identification of issues, and appropriate escalation and monitoring processes to ensure timely and effective remediation to mitigate Compliance Risk related to regulatory changes.

  • Proactively anticipate and help the business and functions plan for changes in the compliance and regulatory environment\Work closely with Training to identify compliance training needs based on Regulatory Change Management activities. Support development and delivery of role-based training for the Regulatory Inventory and Change Management process.


Education level

and/or relevant experience(s)

Required: Bachelor’s degree; experience in compliance, legal or other control-related function in a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof.

Preferred: Advanced degree (e.g. JD,) preferred.

Knowledge and skills

(general and technical)


• Highly motivated, strong attention to detail, team oriented, organized

• Excellent written, verbal and analytical skills

• Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging

• Ability to interact and communicate effectively with senior leaders

• Significant knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls

• Experience in the design and implementation of Compliance programs

• Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders

• Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses

• Experience with and previous exposure to internal or external control functions and regulators (incl. the US)

• Ability to challenge business management and escalate issues when appropriate

• Strong track record of effectively assessing and managing competing priorities

• Comfort navigating complex, highly-matrixed organizations

• Comfortable acting as an agent for positive change with agility and flexibility

• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.

• Strong presentation and relationship management skills are essential

• Subject matter expertise in areas of focus:

  • financial laws and regulations, privacy laws, anti-money laundering requirements,

  • financial regulatory and prudential supervision processes, and

  • development and maintenance of sustainable internal controls.

Other Requirements (licenses, certifications, specialized training, physical or mental abilities required)

Other: Bar license in good standing preferred.

Job Family Group:

Compliance and Control

Job Family:

Compliance Risk Management

Time Type:

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