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IQVIA Associate Director of Sales Training in London, United Kingdom

Job Overview:

Manage and direct sales force operations initiatives through effective communication, training, technologies process improvement and data analysis.

Essential Functions:

• Manage staff in accordance with organization’s policies and applicable legislation. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters, including salary administration.

• Handle personnel issues, conflict management, define goals that increase knowledge and skills of staff, and define staff expectations, without involvement of senior managers

• Assist in the coordination of projects and resources, ensuring quality deliverables to customers

• May contribute to discussions on departmental strategy implementation objectives, as appropriate. Ensure staff have a consistent understanding and positive impression of business strategy for global objectives

• Participate in the selection and on-boarding process for new staff by conducting candidate review and participating in the interview process.

• Ensure staff have the appropriate materials, systems access and training to complete job responsibilities

• Continuously improve business standards

• Provide advice, support and guidance as needed and serve as a mentor to colleagues

• Participate in customer meetings as required

• Perform other duties as assigned

Qualifications

• Other Degree in Business Management or other related discipline Req

• 10 years related experience with 2 years line management experience Req Or

• Equivalent combination of education, training and experience Req

• Excellent knowledge of Microsoft Office

• Excellent of industry and business trends

• Excellent knowledge and understanding of sales force operations and business processes

• Ability to manage multiple day to day projects

• Possess excellent analytical skills and excellent verbal and written communication skills

• Ability to establish and maintain effective working relationships with coworkers, managers and customers

• Knowledge of Salesforce (CRM)

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com .

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

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