Job Information

Dartmouth Health Medical Assistant with General Ambulatory Services in Lebanon, New Hampshire


Are you an experienced MA interested in joining a robust and strongly connected remote team? Our centralized MA General Ambulatory Services team handles prescription refills, prior authorizations, charting, documentation of lab and test results, function a hospital liaison as well as medical record work for our Primary Care Clinics. What started as a pilot years ago has become a successful and valued solution helping the flow in the many large Clinics at Dartmouth Health. If you are a self-motivated, go getter with a strong passion to provide the best in patient care, we would like to speak with you!

Hours are M-F 8am-5pm EST. You must have reliable internet (not satellite) and have a quiet comfortable space for you to do your work FT remotely.

Responsible for clinical duties such as taking vital signs, giving injections, performing simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site.


  • Greets, checks in patients, and notifies appropriate provider. Prepares patient, room and equipment for procedures and exams.

  • Takes and records vital signs. Informs provider of patient vital signs and concerns.

  • Recognizes and treats emergency patients as a priority, assists with patient examinations and treatments.

  • Handles patient situations over the phone, schedules appointments and procedures with medical professionals. Understands limitations in dealing with patients over the phone, and involves nursing staff and providers.

  • Register new patients and establishes a medical record.

  • Prepares patient billings.

  • Assists patients by filling out insurance and other forms.

  • Supplies authorized information upon request by third party payors.

  • Instructs patients in preparation for specific procedures.

  • Collects and processes routine laboratory specimen.

  • Operates and maintains clinical equipment.

  • Maintains and uses aseptic technique including sterilization, disinfection and disposal of contaminated material.

  • Cleans, wraps and autoclaves instruments. Cares for supplies and equipment.

  • Performs other duties as required or assigned.


  • Graduate of an accredited Medical Assistant Program required.

  • Previous experience in office or outpatient ambulatory care setting strongly preferred.

  • Demonstrated strong communication, organizational, and interpersonal skills.

  • Demonstrated ability to work well as a member of a team.

  • Computer skills strongly preferred.

  • Must be willing and able to participate in evening, weekend, and holiday coverage according to needs of the department.

Required Licensure/Certifications

  • American Association Medical Assistants (AAMA) certified - CMA designation OR American Medical Technologists (AMT) registered – RMA designation OR Certified Clinical Medical Assistant plus 12 month D-H apprenticeship program – CCMA designation.

  • Current BLS certification required.

Don't meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Dartmouth Hitchcock Medical Center and Clinics, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

  • Area of Interest:LNA/MA;

  • FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week;

  • Shift:Day;

  • Job ID:21418;

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.