Job Information
Ingham County Human Resources Nurse Supervisor – Maternal Infant Health Program in Lansing, Michigan
Under the supervision of the Maternal and Child Health Division Director, the Nurse Supervisor acts as program manager and supervisor of staff for one of the MCH programs such as the Maternal Infant Health Program, Nurse Family Partnership, and Children's Special Health Care Services. Responsible for oversight of all aspects of the programs in compliance with Medicaid requirements (if applicable) and model fidelity. Develops program policies and protocols, manages program budgets and prepares grant funding requests. Coordinates home visiting and community outreach to provide intensive, multidisciplinary services to high need families. Represents the department on various committees and participates in conferences.
Essential Functions
Supervises staff utilizing motivational interviewing, coaching, reflective practice, and staff professional development. Hires, orients, trains, and schedules staff. Assigns duties, approves leave time and travel requests. Oversees and monitors referral, intake, and follow-up of clients. Monitors staff performance and develops performance improvement plans as necessary. Facilitates case consultation across disciplines.
Develops, plans and implements program policies, procedures, protocols, and services. Assures the program operates in compliance with state and federal standards, policies and guidelines and grant contract terms and conditions. Prepares for certification reviews, accreditation, site visits, audits, and submits corrective action plans as applicable.
Develops and monitors program budgets and expenditures. Researches and requests purchases to enhance the program and service to families. Monitors contracts. Oversees professional billing process and coordinates with internal billing department as needed.
Implements continuous quality improvement; conducts chart reviews, productivity analyses, customer satisfaction analyses, and MDHHS data reports; implements quality improvement strategies based on the findings.
Manages grants for compliance with funding requirements. May develop proposals and seek funding, as well as maintaining eligibility criteria.
Monitors and tracks demographic and other data on clients participating in MCH programs such as the Maternal Infant Health Program, Nurse Family Partnership, and Children's Special Health Care Services. Completes all program reports, supervises data collection and tracking for the purposes of departmental reports, evaluations, and fund development. Reviews and interprets reports; shares with staff and partners as appropriate. Ensures that data is accessed and secured in compliance with department/program guidelines.
Develops marketing/educational materials to ensure visibility in the community and to further educational efforts. Creates marketing campaigns to provide outreach to the community.
Oversees the scheduling of student nurses. Facilitates their orientation and works closely with staff to provide an enhanced student experience.
Conducts regular site visits at community based sessions to ensure program compliance and purpose. Coordinates and collaborates with other program staff members as well as key departments within ICHD.
Participates on various committees, coalitions, task forces, and projects to further the quality of services to families. Will serve on the Ingham County Infant Mortality Coalition.
Meets regularly with community stakeholders in order to engage and involve them in issues related to infant mortality and health disparities in our community and develops and maintains contacts with local and state agencies (e.g. MDHHS, DHS) that provide funding and/or programmatic guidance of the programs in the Division and the department.
Other Functions:
Performs other duties as assigned.
Must adhere to departmental standards in regard to