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Carsome CARSOME Consultant (EV Bikes), Retail Sales in Klang Valley, Malaysia

About You

In this role you will support the GM (dotted reporting to Branch Manager) to achieve sales target

Your Day-to-Day

  • Supporting/assisting the GM on:-

  • Attend to customers' enquiries via walk-in, website, WhatsApp, and other channels.

  • Engage with customers to recommend a EV Bike that best meets their needs using your knowledge of CARSOME products and services.

  • Deliver customer expectations and enhance customer experience at every stage of the buying process; from booking to test-drive and delivery.

  • Build and establish a positive relationship with customers.

  • Complete relevant information and documentation to ensure smooth transactions.

  • Provide after-sale service to ensure customer satisfaction.

Your Know-How

  • Qualification in SPM / Diploma / Degree (in any discipline).

  • Prior Sales and Customer Service working experience; in the Retail, Hospitality, or Airline industry will be a plus point!

  • Tech-savviness. You can quickly learn new tools and navigate multiple applications!

  • Strong listening skills and a strong customer focus.

  • Ability to work in a high-energy sales environment.

  • Ability to work with and through teams to achieve results.

  • Ability to interact and communicate with individuals at all levels.

  • High level of self-motivation; alongside a positive, can-do attitude!

  • A passion for the work we do and the impact we are making within our industry.

  • An interest in EV bikes or the automotive industry will be EXTRA awesome!

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