Job Information

Eastman LSE Air Planner in Kingsport, Tennessee


LSE roles are considered to be temporary roles.

Job duties include: • Plan and execute shipment of raw materials and finished goods from shipping facilities to customer locations in a timely and cost-effective manner. • Track and Trace shipments to ensure on-time error free delivery to customer locations effectively communicating exceptions to appropriate contacts. • Support the operations by working closely with Carriers, Customer Service, and shipping facility personnel. This involves developing work procedures, streamlining work activities; identify, investigate and eliminate recurring problems. • Handles operational issues that arise; escalates with Carriers and Supervision as necessary. Work with Materials handling to ensure efficient loading operations and carrier pick-up scheduling. • Identify and execute cost savings opportunities. • Provides expertise on functional and cross functional teams, special projects, etc. knowledgeable of procedures and utilize knowledge to work directly with functional groups to obtain resolution. • Identify, support or implement process design/modifications identified as result of audits, Lean, Six- Sigma or other initiatives. • Improve transport planning effectiveness via development and/or enhancement of planning models, processes and tools. Share Best Practices with planning community. • Lead or serve as Logistics Representative on cross functional teams or S&OP. • Provide back-up for other Planning positions; actively participate in training and sharing knowledge with others. • Develop and maintain in-depth knowledge of key customers, suppliers and products in area of responsibility. • Proactively monitors carrier tender acceptance and routing guide usage identifying trends and service improvement opportunities. Provide feedback regarding carrier performance in meeting requested shipping dates. • Provides in-depth analysis of delivery reliability data and monitors for on-going systemic issues. • Identifies recurring service failures to key customers and escalates with Supply Chain Manager/Supervisor and Logistics Procurement Managers. • Identify opportunities to improve cost and carriers service levels to meet customer demands. • Develop delivery alternatives to meet customer delivery requirements (expedite, swap options). • Drive resolution to urgent customer needs as well as responding to non-conformance /complaint resolution.


Bachelors Degree required – (business, supply chain, international business, sales, marketing, etc.). • Strong Computer skills including Microsoft Office and familiarity with SAP R3. • Excellent Communication & Interpersonal skills. • Good organization skills. • Proactive, creative and takes initiative.