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Lutheran Social Ministries Medicaid Coordinator in Jersey City, New Jersey

Job Descriptions:

'My work has special meaning: this is not 'just a job.' (https://app.gptw.care/insights/employee/GkRcpggUJVV3qQ9gfnnZcb/comparisons?statement=ti_11) '

'I just love working there and that's a good place to work'

'It feels good every day to know that what you do at your job, will help and make a difference in somebody’s life. Especially elderly people that feel lonely, sick and abandoned by friends and family. We are there for them. I love to work at Lutheran and I love my Participants. Because of the pandemic we can’t see each other everyday-but I call them; and I can feel their happiness when they hear my voice. They know I care.We all do at Lutheran Senior Life At Jersey City.'

Those are real statements from real employees at Lutheran Senior LIFE.

We hope you feel the same way once you experience what it is like to work here.....

Caring Teamwork Kindness Open Communication Positive Attitude This is how our team members describe the culture at Lutheran Senior LIFE! Apply today to find out more!

We have a new opportunity for a full-time Medicaid Coordinator!

This position will:

  • Encourages, participates, and actively contributes to the achievement of organizational goals.

  • Complies with organizational policies and procedures.

  • Participates as a team member by maintaining a positive, cooperative, and collaborative attitude with co-workers and supervisors.

  • Adheres to the agency’s code of conduct, knows the related rules, regulations and standards for the position and carries out job responsibilities in an ethical, effective, and professional manner and in compliance with all requirements. Immediately reports concerns to the immediate Supervisor or the Compliance Officer.

  • Maintains a safe environment for participants, employees, and visitors by taking immediate action to correct unsafe conditions (i.e., wipes up spills, moves obstructions, etc.), reports broken, substandard equipment to supervisor immediately, removes broken equipment from service.

  • Recognizes the need for excellent internal and external customer service and actively engages in same.

  • Explains procedure(s) to participants and informs of delays or changes.

  • Serves as a participant advocate.

  • Resolves customer concerns by taking prompt, active steps. Works to resolve a problem until the customer is satisfied.

Required Experience:

We care about our team members and the people we serve, so we made the decision to require all employees to be fully vaccinated against Covid-19. Only candidates that are vaccinated or willing to be vaccinated should apply.

LSMNJ is an Equal Opportunity Employer.

Basic Qualifications

Education/Training/Certifications:

Required: High School Diploma/GED; Associates Degree

Skill(s): Customer Service Oriented, Telephone Etiquette, MS Office Suite

Experience: High school diploma or equivalent with one year of health care experience working with frail and/or chronically ill elderly population. Knowledge of Medicaid system and benefits. Skilled in establishing and maintaining effective working relationships with participants, co-workers, medical staff, and the public. Knowledge of community resources available to seniors and their families. Skilled in identifying and recommending problem resolution. Ability to work independently with minimum supervision

Keyword: Medicaid, Insurance, customer service

From: Lutheran Social Ministries

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