Job Information

Stanley Acess Technologies Technical Writer in Jacksonville, Florida

85565BRTitle:Technical WriterBusiness:US - SSS - SHS State/Country/Province:Florida No. of Positions:1Job Description: STANLEY Healthcare provides over 5,000 acute care hospitals and 12,000 long-term care organizations with enterprise solutions that transform safety, security, and operational efficiency. The STANLEY Healthcare solution set enables customers to achieve organizational excellence and superior care in five critical areas: Patient Safety, Security & Protection, Environmental Monitoring, Clinical Operations & Workflow, and Supply Chain & Asset Management. These solutions are complemented by consulting, training, implementation, and integration services. STANLEY Healthcare is proud to be part of Stanley Black & Decker, Inc. For more information, visit

As a member of a dynamic Technical Writing and Communication team, you will be responsible for a variety of tasks, including:

  • Creating and editing software and hardware documentation for internal and external audiences, such as:

  • Deployment Guides, User Guides, Data Sheets, Technical Bulletins, Technical Overviews, Release Notes, Installation Guides, Troubleshooting, and Emergency Procedures, solution guides, "How To" guides, among others.

  • Researching, writing, and ensuring the accuracy of the content that covers current and future releases of our products.

  • Gathering relevant information from Product Requirements Documents (PRDs), System/Software Requirement Specification (SRSs), and presentations to create/update technical documents.

  • Collaborating with SMEs as required to gather necessary information for documents.

  • Receiving and incorporating feedback from Quality Assurance, Technical/Product Support, and Product Management.

  • Proofreading existing documents for technical accuracy, regulatory compliance, and style sheet adherence.

  • Revising current documentation as information and configuration changes occur.

  • Managing the company’s documentation backlog.

  • Attending regular meetings pertaining to assigned projects.

    Basic Qualifications:

  • Associates Degree

  • 3+ years of technical writing experience, in writing software and hardware installation procedures

  • Ability and willingness to submit a writing sample/portfolio

    Preferred Qualifications:

  • Demonstrated ability to translate complicated concepts into content that is accessible to audiences with mixed levels of expertise

  • Experience with publishing software —Adobe FrameMaker, Adobe InDesign, RoboHelp, and Word

  • Experience with graphics or photo imaging software —for example, Adobe Illustrator, Adobe Photoshop, Corel Draw, Corel Paint Shop Pro, TechSmith SnagIt, etc.

  • Experience in topic-based authoring – Advantage

  • Experience with Madcap Flare, Paligo, or other single-sourcing multi-publishing tools - Advantage

  • Knowledge of RFID/WiFi -Advantage

  • Excellent command of English (as a first language)

  • Ability to work on multiple projects simultaneously

  • Ability to work with geographically distributed team members and developers

  • Ability to work remotely

  • Experience working in an Agile environment

  • Ability to adapt to changing technical publication priorities

  • Able to meet rigorous deadlines

  • Self-direction, flexibility, and an eagerness to learn




Requisition Number:85565BRFunction:Marketing City:JacksonvilleFLSA (For US Only):Exempt Region:USA EEO Statement:All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.Featured Category on SBD Careers:Marketing & CommunicationsShow Virtual Roles:Virtual