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Sedgwick Estimate Review Specialist Sr in Jacksonville, Florida

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Most Loved Workplace®

Forbes Best-in-State Employer

Estimate Review Specialist Sr

PRIMARY PURPOSE: To review all estimates and supporting documentation submitted by contractors/adjusters, using Xactimate, Symbility, and other estimating applications; to ensure estimates follow client and regulatory requirements and meet VeriClaim Repair Solutions’ guidelines while replacing a field adjuster if needed, and to serve as a subject matter expert on property restoration scope.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Conducts quality reviews of contractor documentation for repair estimates to ensure it meets local area codes, industry and manufacturer requirements, and is within the guidelines of the carrier and VeriClaim Repair Solutions.

  • Negotiates with adjusters, contractors, and others as necessary to reach agreement on final scope.

  • Creates, reviews, and sends fair and accurate estimates through various platforms.

  • Records data around initial estimates reviewed, number of reviews, and rejections on all files.

  • Identifies any differences and validates that any differences are justified in accordance with standard industry practices or code.

  • Reviews justifications and uses independent judgment and discretion

  • Aides contractors on how to handle specific types of repairs.

  • Writes estimates including but not limited to: supporting items to meet safety and/or other local/state/federal agency requirements, type and content of supporting documentation for accounts receivable, and scope differences.

  • Receives and responds to e-mails/communications from Contractors or from Carriers regarding questions.

  • Provides input for the establishment and update of storm guidelines.

  • Determines if emergency repairs are appropriate to be made (met technical requirements for temporary repairs) and authorizes Contractors to perform the justified services.

  • Monitors, assists, tracks, and provides approval for all claims that are re-inspected by the Carrier.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

  • Supports the organization's quality program(s).

  • Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree in building construction from an accredited college or university preferred.

Experience

Five (5) years of experience in insurance adjusting or construction background or equivalent combination of education and experience required. Experience using Xactimate estimating software preferred.

Skills & Knowledge

  • Strong working knowledge of repair practices/construction estimating

  • Excellent oral and written communication skills

  • PC literate, including proficiency in Microsoft Office products

  • Analytical and interpretive skills

  • Good interpersonal skills

  • Ability to perform multiple tasks and set priorities

  • Strong customer service skills

  • Ability to work independently or in a team environment

  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:

  • Must be able to stand and/or walk for long periods of time.

  • Must be able to kneel, squat or bend.

  • Must be able to work outdoors in hot and/or cold weather conditions.

  • Have the ability to climb, crawl, stoop, kneel, reaching/working overhead,

  • Be able lift/carry up to 50 pounds

  • Be able to push/pull up to 100 pounds.

  • Be able to drive up to 4 hours per day.

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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