Job Information

ServiceNow, Inc. Manager, Solution Consulting in Issy Les Moulineaux, France

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog ( and hear from our employees ( about their experiences working at ServiceNow.

What you get to do in this role:

The Solution Consulting (pre-sales) organization is a vital and well-respected part of the sales eco-system at ServiceNow who are expected to deliver spectacular interactions and experiences with customers and also internally, with a focus on performance and continual improvement.

We are seeking a Solution Consulting manager to lead Technical wins and strategy. This strategic leadership role will set the agenda for presales capabilities as well as execution by inspiring and managing a team of Solution Consultants. The ideal manager will create a repeatable process, driving results and outcomes in a multi-fold agenda including:

  • Recruit new SCs providing an environment where they will get proficiency and knowledge across ServiceNow’s products groups.

  • Define and refine presales capability.

  • Sponsor vertical content Creation

  • Adopt and deply Value selling methodology

  • Partner with Marketing and the Workflow SC leadership to create pipeline generation capability

To be successful in this role you have:

  • Strong pre-sales experience as an individual contributor and leader, ServiceNow

  • Thought leadership in methods and techniques for story telling with software

  • Ability to coach and develop early-in-career as well as senior individual contributors

  • Able to lead people, process and systems development

  • Gain and build relationship and trust quickly inside and outside of the SC organization

  • Leader who is tactically oriented with long term alignment and understanding of outcomes, ability to flex and shift as needed.

  • Strong understanding of ServiceNow sales and engagement process and business value

  • Ability to clearly articulate the power and value of the ServiceNow platform

  • Fluency in French and English

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 (tel:(408)%20501-8550) , or for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.