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Robert Half International Customer Service in Inglewood, California

Description

Freight Forwarder in El Segundo, CA is seeking a Customer Service Representative to join their team. Responsible for providing or overseeing delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs.

  • Enter & process customer orders

  • Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships.

  • Complete daily logs and checklists

  • Work with customer to resolve any transportation issues

  • Identify cost savings opportunities for the customer

  • Other projects and tasks as assigned by supervisor

    Requirements

  • At least 1 year of customer service experience required

  • Bachelor’s Degree or some college preferred / High school diploma or equivalent necessary

  • Ability to manage multiple tasks and prioritize time sensitive situations in a fast paced environment

  • Advanced computer skills including Excel and Outlook required

  • Must also be able to learn and regularly operate multiple company and customer owned transportation systems & applications

  • Excellent problem solving and analytical skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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