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Livingston International Data Platform Solution Analyst in Illinois

Data Platform Solution Analyst

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Job Type: Full Time

Location: HomeOffice Illinois, HomeOffice Colorado, HomeOffice Florida, HomeOffice Georgia, HomeOffice Indiana, HomeOffice Michigan, HomeOffice Missouri, HomeOffice New Jersey, HomeOffice New York, HomeOffice Ohio, HomeOffice Texas, HomeOffice Virginia, LA New Orleans - US051, NY Tonawanda - US041, ON Mississauga - CN005, ON Toronto - CN030

JOB SUMMARY

The Data Solution Analyst is responsible for evaluating business processes, anticipating requirements, uncovering areas of improvement and working with both business stakeholders as well as the Business Intelligence (BI) & Analytics team to develop and deliver ongoing data needs. Also includes the subsequent standardization, consolidation and centralization within the Data Hub and/or BI platform. Will be part of a team whose goal is to support business analysis and deliver insights, as well as implement data solutions to mitigate the need for current non-standard user created solutions. The Solution Analyst will play an integral role in the implementing and maintaining effective data products through the documentation of user stories and collaboration with engineers, architects, and developers.

KEY DUTIES & RESPONSIBILITIES

  • Work directly with functional business groups to define requirements.

  • Engage with clients and functional business groups to define implementation processes and timeline estimates.

  • Review, analyze and propose changes to existing systems to increase business effectiveness and efficiencies.

  • Lead design sessions to confirm system enhancement functionality.

  • Provide recommendations or options to resolve existing and/or potential issues of operating systems

  • Create detailed requirement documentation as well as systems models, diagrams and charts to provide guidance for the application development team.

  • Develop data product documentation for end users and application developers.

  • As necessary, provide initial tool training to end-users.

  • Identify and establish project scope and parameters of systems analysis in order to define success criteria.

  • Provide innovative ideas to improve organizational performance

  • Challenge the status quo to design solutions that drive efficient processes across all teams.

  • Collaborate with Data Hub Engineering & Architecture development team members.

  • Coordinate and perform tests to validate successful functionality prior to all software updates

  • Perform other related duties as assigned by management

  • Adhere to established policies and procedures

KNOWLEDGE & SKILLS

  • Excellent communication (oral and written), interpersonal and facilitation skills.

  • Must be able to think in abstract terms in order to understand how systems work together even when documentation is lacking.

  • Intellectual curiosity; should enjoy gathering and digging deeply into data to identify issues and identify opportunities.

  • Ability to understand business and system requirements.

  • Strong analytical and problem-solving skills.

  • Ability to manage projects, meet deadlines and work well under pressure

  • Knowledge of agile systems development, business intelligence and analysis, and continuous improvement methodologies.

  • Working knowledge of SQL

  • Familiarity with Amazon Web Services components

  • Experience with modern BI & data visualization tools (Tableau, Qlik, Looker, Quicksight, etc.) preferred, QlikSense or Amazon Quicksight in particular.

WORK EXPERIENCE – MINIMUM REQUIRED

5 years of related experience

EDUCATION

Required: Bachelors Degree or equivalent in Computer Science or Economics

COMPETENCIES

Accountability

Agility

Business Acumen and Straight Talk

Customer First Focus

Inclusion and Collaboration

Leading and Developing

Livingston is proud to be an equal opportunity workplace and is an affirmative action employer.

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