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Regions Bank Digital Interaction Designer in Hoover, Alabama

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Digital Interaction Designer delivers rich design solutions that are intuitive, efficient and persuasive. Aligns business strategies and requirements with established industry usability methodologies to create design and architecture specifications that reduce the cost of maintenance and improve process efficiencies.

Primary Responsibilities

  • Researches the latest trends in usability and collaboratively works with business and technology partners to make working prototypes of future-state customer experiences

  • Collaborates with platform partners and product managers, facilitates and architects’ strategic roadmaps to introduce and extend feasible incremental innovations at the platform level.

  • Creates wireframes and information architectures and collaborates with of visual designers and content strategists to create project and testing deliverables

  • Possesses a keen ability to look holistically at business needs and technical capabilities to devise intuitive design solutions

  • Drives adoption of new design patterns and incorporates them into existing design standards, guidelines, web policies and best practices

  • Performs as a change agent with experience bringing significant customer experience enhancements to large organizations

  • Aligns user experience (UX) initiatives and maintains close oversight and governance of costumer experience deliverables

  • Identifies and drives adoption of user center design process improvements

  • Leads large scale design initiatives with expertise in ecommerce and financial industry

  • Demonstrates a track record of delivering high-quality, end-to-end designs for significant web-based applications or platforms

  • Provides in-depth knowledge and understanding of user-centered design principles and tools

  • Gathers information/requirements from stakeholders and measure scope and deliverables

  • Assesses user needs and measure the success of the user experience

  • Creates detailed designs form wireframes or simulations

  • Establishes design patterns and create common interface components to promote consistency and reuse across online solutions

  • Creates user interface (UI) Specification documentation

  • Revises and update designs and documentation based on user testing and customer feedback

  • Engages stakeholders, fellow Customer Experience team members and other Digital team members for feedback and validation

  • Assists with user research and usability testing efforts

  • Performs template/page development using Hypertext Markup Language (HTML), Cascading Style Sheet (CSS) and JavaScript

  • Serves as a resource to associates with less experience

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

  • Bachelor’s degree in Information Sciences, Human Factors or other related discipline

  • Five (5) years’ experience of large customer facing websites

  • Experience with online writing for end-users

  • Knowledge of HTML, CSS, and JavaScript

  • Ability to code by hand and/or perform simulations

  • Excellent organization, communication, interpersonal and time management skills

Preferences

  • Knowledge of user-centered design methodology

  • Experience with end-user usability testing

  • Expertise with Adobe Illustrator or Photoshop

Skills and Competencies

  • Ability to build relationships and positively represent the team to the rest of the organization

  • Ability to multitask, set priorities, and meet deadlines

  • Ability to work under limited guidance

  • Advanced analytical/problem-solving abilities

  • Excellent organization, communication, interpersonal and time management skills

  • Excellent verbal and written communications skills

Additional Job Description

Additional Responsibilities

  • Leads through ambiguity in the face of multi-faceted design and platform challenges and knows how to move toward the right customer-centric solution to deliver.

  • Provides leadership, direction, and mentorship for a team of Visual Designers, Content Strategists, UX Engineers, and UX Researchers.

  • Builds strong relationships and operating rhythms with leaders inside and outside of Digital Banking to efficiently implement design solutions that are cohesive, inclusive, and well-informed.

  • Researches the latest trends in usability and collaboratively works with business and technology partners to make working prototypes of future-state customer experiences.

  • Drives adoption of new design patterns and incorporates them into existing design standards, guidelines, web policies and best practices.

  • Aligns UX initiatives and maintains close oversight and governance of costumer experience deliverables.

  • Identifies and drives adoption of user center design process improvements.

  • Delivers a UX vision, along with a plan for evolutionary, iterative updates, that actualize the larger vision over time.

  • Collaborates with platform partners and product managers, facilitates and architects strategic roadmaps to introduce and extend feasible incremental innovations at the platform level.

  • Establishes design patterns and creates common interface components to promote consistency and reuse across online solutions

  • Engages stakeholders, fellow User Experience team members and other Digital Banking team members for design feedback and validation

  • Serves as program manager for the team’s key investments, ensuring they are moving in the right direction and meeting deadlines and KPIs/OKRs

Additional Preferences

  • Experience managing a portfolio of products in a large enterprise or financial services company.

  • Experience managing or leading design teams

  • Experience with online writing for end-users

  • Experience with end-user usability testing

  • Excellent organization, communication, interpersonal and time management skills.

  • Track record of delivering high-quality, end-to-end designs for significant web-based applications or platforms.

  • Keen ability to look holistically at business needs and technical capabilities to devise intuitive design solutions.

  • Change agent with experience bringing significant customer experience enhancements to large organizations.

  • Experience leading large scale design initiatives with expertise in Digital Banking and financial industry.

This position can work remote with a preference for Charlotte, Birmingham, Tampa, Atlanta, or Houston.

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Position Type

Full time

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation/Sick Time

  • 401K with Company Match

  • Medical, Dental and Vision Benefits

  • Disability Benefits

  • Health Savings Account

  • Flexible Spending Account

  • Life Insurance

  • Parental Leave

  • Employee Assistance Program

  • Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Charlotte Uptown

Location:

Charlotte, North Carolina

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

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