Army Installation Management Command Custodial Worker (Room Attendant) NA-02 in Honolulu, Hawaii

  • Duties



Serves as a Custodial Worker in the Housekeeping Department of the Hale Koa Hotel.

The Hale Koa Hotel will be holding a job fair on Wednesday, February 27, 2019 from 1000 - 1400. Screening and selection will occur for immediately available positions. Full-time, part-time, and on-call positions are available.

Job seekers are encouraged to bring their resumes, photo ID, social security card, and be prepared for screening and potential job interview.

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Cleans rooms, corridors, stairways, and other areas. Sweeps, mops, vacuums, dusts, scrubs, washes and polishes fixtures and furniture, walls, lanai glass and doors, equipment and furnishings in assigned guest rooms and other areas using a variety of cleaning solutions, chemicals, and cleaning equipment and supplies. Makes beds and changes out bed spreads, blankets, and linens. Add extra pillows as required. Cleans headboard, headboard light, door trim stains and marks. Cleans the louvers closet door. Cleans, disinfects and deodorizes bathrooms. Changes out and refolds towels. Remove stains from basins and toilets. Remove mildew from tub and shower. Clean toilet edges. Clean shower head Clean coffee maker. Cleans lanai railing and the lanai track for sliding door. Wipes bird matter from lanai and lanai furniture.Replaces missing items in guest room. Empties trash and restocks room condiments and supplies. Clean refreshment cabinet. Maintains cart of supplies. Fills amenities utility. Ensures rooms are locked after cleaning and released for guest use if acceptable. Treats guests courteously and professionally. Notifies supervisors of matters requiring immediate attention. Cleans utility, laundry and vending rooms. Performs special project cleaning. Completes special and rush assignments requiring immediate attention. Follows all prescribed procedures to include those pertaining to safety and the reporting of items needing engineering repair or maintenance.Performs other duties as assigned.

Travel Required

Not required

Supervisory status


Promotion Potential


  • #### Job family (Series)

3566 Custodial Working

  • Requirements


Conditions of Employment

Conditions of Employment

  • Direct deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required
  • A physical examination may be required
  • Must be able to work weekdays, weekends, and holidays
  • Must be able to work various hours of the day and week when required If selected, a completed and signed copy of our job application (DA Form 3433) is required prior to entrance on duty. (Click here to view the form).

**QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit.**

Must have the ability to follow instructions and read signs. Must have a basic knowledge of common cleaning solvents, cleaning tools, and equipment. Must know the proper uses of a variety of special cleaning and sanitizing solutions, and must be able to remove different kinds of stains from a wide variety of surfaces. Must be able to troubleshoot, make adjustments, and perform minor repair and maintenance of equipment.

Must meet the physical requirements of the position. Required is prior work experience that provided the knowledge, skills and ability to perform the duties listed above to include the ability to use and maintain the tools and equipment of the trade, to keep the assigned work area neat and clean. Must possess good customer service skills in order to interact with people. Preferred is responsible work experience in the hospitality industry that demonstrated the ability to perform the duties as stated above with minimal supervision.


This job does not have an education qualification requirement.

Additional information
  • Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest.
  • Please check out our application information kit to view additional information you may find useful when applying for our jobs.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

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Background checks and security clearance
Security clearance

Not Required

Drug test required


  • Required Documents


Required Documents

The following documents must be submitted with your application:

  • Resume

Optional: Our job application (DA Form 3433) will be accepted in place of a resume. Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference

  • Cover Letter
  • DD-214
  • Spouses PCS Orders, Marriage Certificate, DA Form 3434
  • Resume
  • SF-50

Including any of the following on your resume may result in an ineligible rating:

Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as specifically mentioning your age, gender, race/national origin, etc Encrypted and digitally signed documents Illegible documents or files that cannot be opened

  • Benefits



Review our benefits

  • How to Apply


How to Apply

The Hale Koa Hotel will hold a job fair on Wednesday, February 27, 2019 from 1000 - 1400. All interested applicants are encouraged to come for an interview. Please bring your resume, photo ID, and social security card. For those claiming military spousal preference, you must bring a copy of your sponsor's PCS orders. For those claiming Veteran's preference, you must bring a copy of your DD 214, Member 4 copy showing your honorable discharge from active duty service. The Hale Koa Hotel is an Equal Opportunity Employer.

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Agency contact information
Lea Reis

(808) 955-9188




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Next steps

Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 02/13/2019 to 02/27/2019

Service: Competitive

Pay scale & grade: NA 2

Salary: $17.56 to $20.49 per hour

Appointment type: Multiple Appointment Types

Work schedule: Multiple Schedules